Miratech is looking for a Senior CCaaS Application Architect who will assist in maintaining the integrity of the customer's infrastructure.
This will be accomplished through a detailed knowledge of contact center solution components and their interactions, staying abreast of relevant technological changes, and focusing on strategic requirements by working with business units in a continuous growth and optimization planning cycle.
The project involves working with a top 5 Canadian Bank to transform its contact center environment and overall Customer Experience.
Be part of creating the overall architecture and design to change and shape their overall Contact Center ecosystem.
You will need to work 2 days a week in the Toronto office, the rest of the days - work remotely.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
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