Senior Bilingual Order Fulfillment 1 YEAR CONTRACT- good chance of going perm!!
Hours: 7:30am -6:00pm - must be able to cover shifts during this time. - Shifts are: 7:30am-4pm, 830am - 5pm or 9am-6pm.
Our client is a well-established company in the food industry. They are currently looking for a Bilingual Customer Service Representative/Key Accounts Specialist to join their dynamic team in a hybrid capacity.
A great team environment with tight knit staff
Stable and Solid company with growth potential
Not a call center, very low calls mainly emails
Reporting to the Manager, Customer Service, the incumbent will be first line contact and will provide support to all customers in placing orders and handling inquiries both internally and externally. The incumbent will be responsible for efficient and accurate entry of all orders into the SAP system and will work very closely with various departments to ensure complete customer satisfaction.
Receive and process orders and order changes from Internal and External customers via telephone, fax, email, E.Ensure efficient and accurate input of orders into SAP using a number of parameters including inventory data, logistics and customer specifications.
Liaison with customers, sales, dispatch, and order coordinators to ensure timely and accurate delivery requests.
Bilingual in French/English at a professional level (spoken and written)
SAP is a must have
Sales Force and EDI are an asset
Proficient in Microsoft Office
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