On this project you will be providing frontline customer service and support for internet customers. You will be answering questions and resolving related to billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be tasked with sales and Retention opportunities that you would be tasked to offer sales and upsell on all interactions and retain customers as needed.
What you will do:
Responding to calls from customers who have questions regarding phone service, billing, account information, password resets, etc.
Responding via Voice or Chat from customers with account home services i.e.: internet, tv , home phone etc.
Retain Customers through value-based conversations and offers for all supported business.
Contribute to business profitability by offering customers account specific deals through up-sell initiatives.
Documenting customer issues in the client system and updating customer information.
Following outlines processes to resolve customer technical issues, or complaints, in a timely manner.
Additional duties as needed, to be discussed during your interview.
To qualify
~ You must have a high school diploma or equivalent.
~1 year call center experience preferred.
~1 year sales experience preferred.
~ We will pay you to complete online training, but you must commit to attending - 100%, no missed time.
~ Be able to complete and pass a background check.
PRE-REQUISITES:
~ Must have reliable high-speed internet.
~150 MBPS download minimum, 10 MBPS upload minimum.
~ DSL, Cable, Fiber Only - (no Wi-Fi or satellite-based service), Cannot use a VPN.
Receive real-time job alerts and never miss the right job again
CA - Ontario - Ontario - Toronto
May 4, 2025
This job is with TELUS Digital, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. • Please do not contact the recruiter directly. • Join our team and what we'll accomplish together • The Wireless Core Team is responsible for...
CA - Sarnia
May 1, 2025
*Join Plan A: The Health Care Employer of Choice! • Are you a passionate • Nurse Practitioner • with a heart for senior care? Do you want to make an impact and inspire a team to provide exceptional care every day? At • Plan A Sarnia Chatham, • we're seeking an energetic,...
CA - Vancouver
May 3, 2025
2025 is YOUR YEAR! Make a change today that brings you better flexibility, a vibrant workplace culture, and a chance to work with purpose. • Why BVM? We are designed, printed, written, and distributed by Canadians in Canada. • Industry High Commissions: • Year one earnings can range...
CA - Kelowna
May 3, 2025
*Be a part of a caring and passionate team that strives for excellence every day! • We are recruiting • RN's • to add to nursing support teams for pediatric clients in • Kelowna, BC. • This job will entail providing 1:1 respite care in the home environment which may include...
CA - Mirabel
May 1, 2025
Valeurs & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every...
CA - Nelson
May 3, 2025
*Location • : Mountain Lake Seniors Community • Address: • 908 Eleventh Street, Nelson, BC, V1L 7A6 • Position Details: • Permanent Part-Time • Schedule: • 2 on, 4 off (2300-0700) • Compensation: • Starting at $41.42 per hour, based on previous experience...
CA - Nova Scotia
May 3, 2025
2025 is YOUR YEAR! Make a change today that brings you better flexibility, a vibrant workplace culture, and a chance to work with purpose. • Why BVM? We are designed, printed, written, and distributed by Canadians in Canada. • Industry High Commissions: • Year one earnings can range...
CA - Duncan
May 3, 2025
Location : • Cerwydden Seniors Community Address: • 3423 Cowichan Lake Road, Duncan, BC, V9L 4B8 Position Details: • Permanent Full-Time Schedule: • 4 on, 2 off () Compensation: • Starting at $41.42 per hour Position Overview: • We are seeking a dedicated and skilled...
CA - Moncton
May 3, 2025
2025 is YOUR time to shine! Take the leap today for greater flexibility, an inspiring workplace culture, and a career that truly makes an impact. • As a local sales leader at BVM, I'm excited to meet driven individuals who are ready to grow, succeed, and be part of something bigger! Why BVM?...
CA - Owen Sound
May 3, 2025
Occupational TherapistLocation: • Owen Sound, Wiarton, MeafordClosing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home based and community setting services.We are looking for an Occupational Therapist that can bring their...
Dentalcorp Health Services LTD
CA - Parksville
May 3, 2025
At Arrowsmith Dental Group in beautiful Parksville, BC, we pride ourselves on providing high-quality, compassionate dental care in a welcoming and supportive environment. • Our modern, aesthetically pleasing practice offers an inviting space where patients and team members alike feel...
Mike Wiegele Helicopter Skiing
CA - Blue River
May 3, 2025
Seasonal (Seasonal) About the Company: • When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.At Mike Wiegele Helicopter Skiing we know that our employees are our...
Dentalcorp Health Services LTD
CA - Kamloops
May 3, 2025
* Up to $10,000 Signing/Relocation Bonus Available • About Us: • Grasslands Dental Care is a full-service dental practice offering general dentistry, cosmetic procedures, laser treatments, professional cleanings, checkups, fillings, and restorations. • Led by Dr. • Sunny Sangha,...
CA - Owen Sound
May 3, 2025
2025 is YOUR time to shine! Take the leap today for greater flexibility, an inspiring workplace culture, and a career that truly makes an impact. • As a local sales leader at BVM, I'm excited to meet driven individuals who are ready to grow, succeed, and be part of something bigger! Why BVM?...
CA - Chatham-Kent
May 3, 2025
*Dental Hygienist - Join Our Caring & Growth-Oriented Team in Chatham! • Are you a passionate and dedicated • Dental Hygienist • looking to thrive in a welcoming, patient-focused practice? At Queen Street Family Dental in Chatham, we pride ourselves on our exceptional patient care,...
Plan A Kamloops British Columbia
CA - Kamloops
May 3, 2025
Are you a LPN/RN with a valid BCCNM?We are in immediate need for LTC RN to travel to Kamloops for a 3 month assignment. • If you are looking for a challenging, yet rewarding and flexible opportunity to help the community, do submit your resume today!We offer Extended Medical Benefits (available...
CA - Longueuil
May 2, 2025
*Moveo Santé • est une jeune entreprise fournissant des • services de physiothérapie à domicile et en entreprise • dans la grande région de Montréal. En tant que membre d'une alliance établie dans le secteur de la santé depuis plus de 25 ans, nous combinons l'esprit innovant et...
CA - Nelson
May 3, 2025
*Location • : Mountain Lake Seniors Community • Address: • 908 Eleventh Street, Nelson, BC, V1L 7A6 • Position Details: • Casual • Schedule: • Day (0700-1500), Eve (1500-2300), Night (2300-0700) • Compensation: • Starting at $41.42 per hour, based on...
CA - Nelson
May 3, 2025
*Location • : Mountain Lake Seniors Community • Address: • 908 Eleventh Street, Nelson, BC, V1L 7A6 • Position Details: • Permanent Part-Time • Schedule: • 4 on, 4 off (1500-2300) • Compensation: • Starting at $41.42 per hour, based on previous experience...
CA - Oakville
May 3, 2025
Occupational TherapistLocations available: • Oakville and BurlingtonOpen for Full-time or Part-Time role and Independent ContractorsClosing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home based and community setting...
CA - Mirabel
May 1, 2025
Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate....
CA - Kitchener
May 3, 2025
Position SummaryHomewood Health™ is looking for therapists able to provide work focused cognitive behavioral and other psychotherapy treatment for employees who have left work and are in receipt of short-term and long-term disability. • The ideal candidate will have a strong mental health...
CA - Saint John
May 3, 2025
*Horizon Health Network is currently recruiting Speech Language Pathologists to join our teams in the Miramichi, Saint John, and the Upper River Valley areas. • Horizon Health Network is the largest regional health authority - and one of the largest employers - in New Brunswick, and the...
CA - Cambridge
May 3, 2025
2025 is YOUR YEAR! Make a change today that brings you better flexibility, a vibrant workplace culture, and a chance to work with purpose. • Why BVM? We are designed, printed, written, and distributed by Canadians in Canada. • Industry High Commissions: • Year one earnings can range...
CA - St. Thomas
May 3, 2025
Speech Language PathologistEmployment Type: • CasualLocation: • Elgin County, St. • ThomasClosing the Gap Healthcare (CTG) is proud to be a Canadian owned, award-winning, fully accredited and government (Ministry of Health) funded organization.We provide people of all ages the highest...
CA - Nova Scotia
May 3, 2025
2025 is YOUR time to shine! Take the leap today for greater flexibility, an inspiring workplace culture, and a career that truly makes an impact. • As a local sales leader at BVM, I'm excited to meet driven individuals who are ready to grow, succeed, and be part of something bigger! Why BVM?...
CA - Peterborough
May 3, 2025
Title: • Occupational TherapistLocation(s): • Peterborough, Bobcaygeon, Campbellford, Little Britain, Cameron, Woodville, Norland, Coboconk, Kirkfield, Seabright, Fenelon Falls, Seagrave, Haliburton West and Haliburton, and Minden HillsFull-Time and Part-TimeSelf-Scheduling shiftsClosing...