Brand operation director

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Responsible to:
Operations Specialist

Department:
Operations

Location:
Vancouver HQ

Salary:
58-65k

We are looking for an operations coordinator to support all aspects of our company & operations. The operations coordinator responsibilities include providing operational support to business departments, managing inventory integrity, optimizing operational processes, overseeing process and quality management documentation, and liaising with external stakeholders.

Key Duties/Responsibilities:

  • Maintaining day-to-day operations
  • Supporting the operational requirements and resolving operational issues of business departments
  • Optimizing operational processes and procedures to maximum efficiency while maintaining quality standards.
  • Assisting with the implementation of new processes and procedures.
  • Identifying initiatives to improve customer, employee and partner experiences.
  • Support training of updated processes to existing and new employees
  • Maintain inventory and record keeping integrity, follow up on required systems processing and investigation of discrepancies
  • Interacting with partners, vendors and suppliers, answering questions, and resolving issues.
  • Assist in the reorganization of operational processes to align with business requirements
  • Liaise with contracted agencies and external support departments with operational requirements
  • Tracking and reporting on operations department performance KPI's
  • Developing and maintaining policy and procedure documents.
  • Other duties to support business operations as assigned

Skills/Experience/Knowledge needed:

  • Tertiary education in business administration, supply chain, operations or a related field or an equivalence of experience
  • 2+ years of experience as an operations coordinator or in a similar role
  • Ability to analyze and improve operational processes.
  • Able to manage competing priorities and expectations between business departments
  • Strong problem-solving and time management skills.
  • Detail-oriented. Strong analytical skills with the ability to interpret data and identify actionable insights.
  • Proficient in utilizing spreadsheet tools (i.E MS Excel) to manage, analyze, and identify trends for process improvement and reporting
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external partners
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Read the full job description and apply online on the recuiter's web-site

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