Sales Manager

Capilano Volkswagen
CA - British Columbia - British Columbia
May 13, 2025
Automotive

About the Opportunity

Capilano Volkswagen is seeking an experienced Sales Manager to join our dynamic sales team in North Vancouver.
This is a key leadership role responsible for driving sales performance, developing effective sales strategies, and ensuring an exceptional customer experience.
If you are a results-driven leader looking for a new opportunity to achieve success with one of the few remaining family-run independent dealerships, this position is for you.

Key Responsibilities

Assist the Sales Department in maximizing all lead funnel opportunities by enhancing closing ratios, gross profit, while maintaining a high level of customer satisfaction as part of a consistently-managed sales process.
Lead the prospecting apparatus in Customer Retention and Service Drive using tools such as AutoAlert to seek for incremental new business opportunities.
Conduct regular trade appraisals to help win car deals, make vehicle buy-in offers, and in support of the prospecting apparatus identified above.
Develop and implement effective sales strategies aligned with dealership goals.
Oversee daily sales operations, including inventory management, sales forecasting, and process improvement.
Foster a customer-centric environment to maximize satisfaction and retention.
Negotiate and finalize vehicle sales, ensuring compliance with all regulatory and dealership policies.
Monitor and analyze sales performance metrics, providing regular reports to senior management.
Recruit, train, and develop sales staff, promoting a culture of continuous improvement and high performance.
Stay current on market trends, competitor activities, and new product launches.

Qualifications

Minimum 3 years of automotive sales management experience is required.
Fluency in a second language such as Mandarin is preferred.
Proven track record of achieving and exceeding sales targets.
Strong leadership, coaching, and team-building skills.
Excellent communication, negotiation, and interpersonal abilities.
Proficiency with sales management tools and CRM systems such as:
AutoAlert, vAuto, Tekion, Rapid Recon and CDK/One-Eighty is highly-preferred.
Valid BC driver's license with a clean driving abstract, and a valid VSA license.
Ability to deliver results under pressure, and to motivate members of the Sales Team to consistently follow-up with customers, abide by established dealership processes, and prospect for repeat business opportunities in the Service Drive.
Must have strong quantitative skills, can analyze and interpret data trends/reports, and can operate a computer and utilize various software programs with ease

Compensation & Benefits

Competitive base salary, a car allowance, and performance-based commission and bonuses for achieving volume and gross profit objectives.
Comprehensive benefits package, including extended health and dental care.
Opportunities for career advancement within a family-owned independent dealership operation that's been successfully in business since 1969.

Please apply within - only shortlisted candidates will be contacted.
No phone calls or drop-in visits.
Thank you.

Read the full job description and apply online on the recuiter's web-site

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