Senior ServiceNow ITOM Developer

We are looking for an experienced ServiceNow ITOM Senior Developer with a strong background in ITSM and infrastructure to architect, develop, and optimize ITOM capabilities within the ServiceNow platform.
The ideal candidate will have in-depth technical expertise across infrastructure domains-including servers, networks, and applications-and a strong ability to troubleshoot and deliver scalable IT operations solutions aligned with enterprise needs.

Key Responsibilities:

• Design and implement ITOM solutions using ServiceNow, in line with enterprise architecture and operational strategies.
• Configure and maintain core ServiceNow ITOM modules, including Discovery, CMDB, and Event Management.
• Collaborate with business and technical stakeholders to align IT operations capabilities with organizational objectives.
• Continuously enhance the ServiceNow platform to ensure performance, scalability, and reliability.
• Diagnose and resolve issues across ITOM functionalities and ensure optimal platform performance and integration efficiency.

Required Skills & Experience:

• Minimum 6 years of hands-on experience implementing and supporting ServiceNow ITOM modules-especially Discovery, CMDB, and Event Management.
• Strong understanding of ServiceNow CMDB structure and Event Correlation Rules.
• Solid grasp of server, network, and application architecture, with troubleshooting abilities across infrastructure layers.
• Experience with the ServiceNow database schema, tables, and data modeling.
• Proficient in Performance Analytics, email notification design, and managing complex data workflows.
• Expertise in using transform maps, data sources, and scripts for effective data import and integration.
• Skilled in developing and managing scheduled jobs, events, and automated triggers within ServiceNow.
• Experience with REST/SOAP API integrations, import sets, and custom integrations using scripted approaches.