Senior ServiceNow ITOM Developer

We are looking for an experienced

ServiceNow ITOM Senior Developer

with a strong background in

ITSM

and infrastructure to architect, develop, and optimize ITOM capabilities within the

ServiceNow platform . The ideal candidate will have in-depth technical expertise across infrastructure domains-including servers, networks, and applications-and a strong ability to troubleshoot and deliver scalable IT operations solutions aligned with enterprise needs.
Key Responsibilities:
Design and implement ITOM solutions using ServiceNow, in line with enterprise architecture and operational strategies.
Configure and maintain core

ServiceNow ITOM modules , including

Discovery, CMDB , and

Event Management .
Collaborate with business and technical stakeholders to align IT operations capabilities with organizational objectives.
Continuously enhance the ServiceNow platform to ensure performance, scalability, and reliability.
Diagnose and resolve issues across ITOM functionalities and ensure optimal platform performance and integration efficiency.
Required Skills & Experience:
Minimum

6 years of hands-on experience

implementing and supporting

ServiceNow ITOM modules -especially


Strong understanding of

ServiceNow CMDB structure

and

Event Correlation Rules .
Solid grasp of

server, network, and application architecture , with troubleshooting abilities across infrastructure layers.
Experience with the

ServiceNow database schema , tables, and data modeling.
Proficient in

Performance Analytics , email notification design, and managing complex

data workflows .
Expertise in using

transform maps, data sources, and scripts

for effective data import and integration.
Skilled in developing and managing

scheduled jobs, events , and

automated triggers

within ServiceNow.
Experience with

REST/SOAP API integrations , import sets, and custom integrations using

scripted approaches .