The Company:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.
About the role:
Provides key administrative support for the Service team
Administration support to the Service Team and Branch
100% compliance to Johnson Controls Safety Health & Environment Management System (SHEMS)
Responsibilities:
Assisting with monitoring & distribution of incoming emails to the Service Inbox
Answering incoming calls to the Service phone
General assistance/coordination for the Service Team:
Raising and Dispatching Work orders
Invoicing of completed work orders
Investigating disputed invoices and processing credits when required
Labour and Cost Transfers
Raising Purchase Orders including SG&A PO's
Moving time entries
Ensuring the technicians have debriefed daily and assisting where required
Following up of purchase orders, required documentation etc
Helping the teams to reach forecast
Daily Receipting of Purchase Orders
Payroll
Accounts Payable - Maple
Assisting with actioning of Admin reports
New customer account creations/modifications
New Vendor account set up
Assisting other teams where required
General support when people are on leave
What we look for:
Administration experience in a similar role
With Team-oriented approach
Proficient MS Office Skills
Ability to work unsupervised
Excellent written and verbal communication skills and teamwork ability
Customer service skills (Strong service orientation)
Professionalism and proactiveness
Excellent time management and work prioritisation skills
Self-starter, accurate and organised
Relationship management with both employees and customers
Ability to multi-task and meet deadlines
Diversity and Inclusion
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit ***/careers
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