Practice, Quality and Safeguards Officer – Reportable Incidents

Unisson Disability
AU - australia
May 6, 2025

Practice, Quality and Safeguards Officer - Reportable Incidents

Great opportunity to join a growing organisation dedicated to maintaining high standards of quality and safeguarding across our services.

Full time role with hybrid working options.

WHO WE ARE:
Unisson Disability is a dynamic, values driven organisation that has been supporting people with a disability since 1924.
We are passionate and committed to creating possibilities for the people we support to live, grow & develop their own best life, while having fun, enjoying our job within a great company environment.

ROLE RESPONSIBILITIES:

We are looking for a detail-oriented PQS Officer experienced in supporting organisational compliance with regards to NDIS Reportable Incidents and possesses a solid understanding of Positive Behaviour Support including Restrictive Practices to join our Practice, Quality and Safeguards team.
The responsibilities of the position include:

Monitor, track, and support organisational compliance with reportable incidents in accordance with NDIS Quality and Safeguards Commission guidelines.
Ensure accurate and timely submission of reportable incidents through the NDIS Commission's PRODA portal, adhering to required timeframes (e.g.
24-hour notifications, 5-day notifications, weekly URP reporting, and RFIs).
Submit weekly URP reportable incident compliance reports for all clients approved by the NDIS Quality and Safeguards Commission (NQSC).
Provide frontline staff with guidance and support on incident identification, prevention, and response to abuse and neglect.
Participate in the out-of-hours incident triaging roster, covering weekends and public holidays (approximately one weekend every three weeks).
Provide training and guidance to frontline staff and managers on incident reporting, compliance, and safeguarding best practices.

OUR IDEAL CANDIDATE:

5+ years' industry experience and expertise in managing incidents and understanding of restrictive practices in line with the NDIS Practice Standards and legislative requirements, including a solid understanding of contemporary issues in relation to all forms of abuse, assault, and neglect regarding adults with disability.
Excellent interpersonal skills with a demonstrated ability to effectively communicate with internal and external stakeholders at all levels.
Highly developed organisation skills and ability to manage a high-volume and diverse workload, and the ability to manage competing demands and to meet deadlines.
Excellent level of accuracy and attention to detail and demonstrated experience of timely and accurate data management across systems.

WHAT WE OFFER:

Salary Packaging Options
On-site parking
Annual Leave Loading at 17.5%
Wherefit Subscription
Additional Wellbeing Leave and options to cash out Annual Leave
Employee Referral Program
Free Flu Vaccinations
Flexible Working Options
Access to professional counselling service for employees and their immediate family
Collaborative and positive working culture

TO APPLY:
Please attach a cover letter and your updated resume.
Unisson Disability is a person-centred organisation.
We believe that every person has a story.
This applies not only to the people we support, but also to our approach to the people we employ.
With a continuous focus on team building, leadership coaching and ongoing training, we seek to create a working environment that's unified with our core purpose:
promoting everyone's ability to live a great life.
Our promise to our team members is that we will help you develop your personal strengths and grow in your role.
Unisson Disability is an equal opportunity employer and provides a smoke free environment.

All our staff are required to hold an NSW driver's license (P2/full).
As we work with vulnerable people, the successful candidate will also be required to undergo a NDIS Worker Screening Check.

Read the full job description and apply online on the recuiter's web-site

Practice, Quality and Safeguards Officer – Reportable Incidents

Practice, Quality and Safeguards Officer – Reportable Incidents

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