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Company:
Bodhi
Location:
GB -
london
Posted: April 20, 2025
Account Director
Fixed Term Contract until end of 2025
About the Company
Our client is one of the UK's top marketing and technology consultancies, working with major global brands to help them get the most out of their customer data, CRM, and marketing platforms.
They bring together strategy, insight, and technology to create smarter marketing - helping clients understand their customers, deliver more personalised experiences, and drive real business results.
You'll join their integrated marketing team, working on exciting, high-impact projects across multiple sectors.
What They Do
- Customer strategy & consulting
- CRM and customer data platforms
- Analytics & customer insight
- Marketing technology - design, build, and integration
- Multi-channel campaign management
- Hosted customer management services
The Role
We're looking for an Account Director to take the lead on client relationships and martech-led projects. You'll be the main point of contact for clients, helping them shape and deliver solutions focused on customer data, CRM, and campaign platforms.
You'll work closely with internal strategy, data, tech, and delivery teams to ensure everything runs smoothly - and you'll spot and drive new opportunities to grow the account.
Experience with martech platforms like Braze or Bloomreach (or similar tools) is a strong plus, especially around implementation and activation.
Key Responsibilities
- Build and develop long-term client relationships
- Lead strategic planning and account development
- Oversee CRM, customer data, and martech implementation projects
- Support clients through platform onboarding, integration, and optimisation
- Run client meetings, write proposals, and lead pitches
- Identify growth opportunities across services and platforms
- Monitor delivery against client expectations and SLAs
What You'll Bring
- Strong experience in a client-facing role within CRM, customer data, or martech
- Hands-on involvement with marketing technology platforms - ideally Braze, Bloomreach, or similar
- Knowledge of platform implementation and activation processes
- Understanding of data-driven marketing and how CRM and martech can drive results
- Excellent communication, presentation, and commercial skills
- Able to juggle multiple projects while keeping things moving smoothly
- Team player who's proactive, organised, and solution-focused
What's on Offer
- Salary up to £75k (depending on experience)
If you've got strong CRM and martech experience, enjoy leading client relationships, and want to be part of a smart, supportive team - we'd love to hear from you.
Read the full job description and apply online on the recuiter's web-site
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