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Economic and management sciences

Grade 7

Successful management sciences

Module 4

Leadership and management

  • A leader is someone with a talent for leading others. He walks ahead; he must point the way and move in the right direction.
  • A manager is the leader of a business. Apart from guiding his colleagues, he makes important decisions to steer the company’s future.

Basically a leader and a manager fulfil the same functions as the captain of a rugby or netball team. Those in leading positions want to lead a winning team, and they realise that they are largely responsible for their team’s success.

Activity 1:

To identify leaders of “teams”

[lo 3.1]

What do we call the following persons?

  • The manager of a school
  • The manager of a church
  • The manager of a hospital
  • The manager of a police station
  • The manager of a ship

The need for a manager

One of most important functions of a manager of any concern is to manage peopl e. Every year thousands of people from rural areas flock to the cities to find jobs. Most of them are unschooled workers. In other words, they have no training. The utilisation of the workforce should be free from discrimination. All workers must be treated as human beings, enjoying the necessary training and encouragement.

Managers in South Africa face enormous responsibilities. They have to make the right decisions and act responsibly to ensure economic growth and create work opportunities. One of a manager’s main tasks is to manage his staff, and especially to motivate them to be more productive. The manager must also motivate workers to achieve certain goals in the workplace.

A. Management styles

Every manager has a particular management style or approach to his work. There are basically three management theories:

  1. The traditional theory

A worker has tried to solve a certain problem on his own, but he was not successful.

When the manager took him to task for this, the worker defended himself, saying: “But I thought…”, upon which the manager barked at him: “You mustn’t think – you must do as I say.”

This approach is typical of a manager who believes in the traditional theory.

  1. The human relations theory

This theory is based on the idea the workers are motivated if they are treated well.

Amenities such as tennis courts, a swimming-pool, a squash court, pool tables, etc. are made available, for the manager believes that those who play together, will also work together efficiently.

  1. The theory of utilizing human potential

In this case the utilization of the workforce is a more important factor than the way they are treated. The manager encourages workers to think for themselves and solve their own work-related problems.


Which theory will be the most effective to increase the workers’ productivity?

The most common theory applied by most South African companies is the traditional theory on lower management level, and the utilization of human potential on the top management level.

If workers are lazy, only interested in money, and unable to think for themselves, the traditional theory would undoubtedly be the most effective approach.

However, if workers enjoy their jobs, are keen to prove themselves and are intelligent, the theory of utilizing human potential will reap the best results.

Activity 2:

To determine which management style should be applied

[lo 3.2]

Each management style is determined by the manager’s view of his workers. Write down only the corresponding numbers in the column below the appropriate heading.

  1. Workers are lazy by nature, therefore they will avoid working if they can.
  2. Workers want to be treated as human beings.
  3. Workers enjoy hard work if they see that they have achieved something worthwhile.
  4. Workers will do nothing without extra pay.
  5. Workers’ social needs are just as important as their financial needs.
  6. Workers prefer to be left to themselves so that they can show the boss how good they are.
  7. Workers will rather leave it to the manager to solve problems, so that somebody else can be blamed if something goes wrong.
  8. Workers are people who want to be noticed.
  9. The manager may not think that the members of his staff are important, but he will at least try to make them feel important.
  10. Workers will plan the work themselves and check to see if it has been done properly.
  11. The manager will encourage workers to show initiative and trust them to carry on with their work.
  12. Workers cannot think for themselves, due to insufficient education/training/experience.
Traditional management style Human relations management style Utilization of human potential management style


LO 3
MANAGERIAL, CONSUMER AND FINANCIAL KNOWLEDGE AND SKILLSThe learner will be able to demonstrate knowledge and the ability to apply responsibly a range of managerial, consumer and financial skills.
We know this when the learner:
3.1 explains the role of planning, organising, leading and controlling (e.g. financial and procedural controls) in a business;
3.2 discusses different approaches to leadership and management;
3.3 describes the importance of administration in managing a business (record keeping, storing documentation);
3.5 draws up an elementary statement of net worth, using personal records.


The purpose of these pages is to provide the learner with sufficient knowledge to understand the key principles of successful businesses. You will have noticed that there is no assignment with which to assess this knowledge. As a result it is suggested that the teacher conduct a learning discussion with the learners during which specific questions are set to them.

Questions & Answers

what is math number
Tric Reply
x-2y+3z=-3 2x-y+z=7 -x+3y-z=6
Sidiki Reply
Need help solving this problem (2/7)^-2
Simone Reply
what is the coefficient of -4×
Mehri Reply
the operation * is x * y =x + y/ 1+(x × y) show if the operation is commutative if x × y is not equal to -1
Alfred Reply
An investment account was opened with an initial deposit of $9,600 and earns 7.4% interest, compounded continuously. How much will the account be worth after 15 years?
Kala Reply
lim x to infinity e^1-e^-1/log(1+x)
given eccentricity and a point find the equiation
Moses Reply
12, 17, 22.... 25th term
Alexandra Reply
12, 17, 22.... 25th term
College algebra is really hard?
Shirleen Reply
Absolutely, for me. My problems with math started in First grade...involving a nun Sister Anastasia, bad vision, talking & getting expelled from Catholic school. When it comes to math I just can't focus and all I can hear is our family silverware banging and clanging on the pink Formica table.
I'm 13 and I understand it great
I am 1 year old but I can do it! 1+1=2 proof very hard for me though.
Not really they are just easy concepts which can be understood if you have great basics. I am 14 I understood them easily.
find the 15th term of the geometric sequince whose first is 18 and last term of 387
Jerwin Reply
I know this work
The given of f(x=x-2. then what is the value of this f(3) 5f(x+1)
virgelyn Reply
hmm well what is the answer
If f(x) = x-2 then, f(3) when 5f(x+1) 5((3-2)+1) 5(1+1) 5(2) 10
how do they get the third part x = (32)5/4
kinnecy Reply
make 5/4 into a mixed number, make that a decimal, and then multiply 32 by the decimal 5/4 turns out to be
can someone help me with some logarithmic and exponential equations.
Jeffrey Reply
sure. what is your question?
okay, so you have 6 raised to the power of 2. what is that part of your answer
I don't understand what the A with approx sign and the boxed x mean
it think it's written 20/(X-6)^2 so it's 20 divided by X-6 squared
I'm not sure why it wrote it the other way
I got X =-6
ok. so take the square root of both sides, now you have plus or minus the square root of 20= x-6
oops. ignore that.
so you not have an equal sign anywhere in the original equation?
is it a question of log
I rally confuse this number And equations too I need exactly help
But this is not salma it's Faiza live in lousvile Ky I garbage this so I am going collage with JCTC that the of the collage thank you my friends
Commplementary angles
Idrissa Reply
im all ears I need to learn
right! what he said ⤴⤴⤴
greetings from Iran
salut. from Algeria
A soccer field is a rectangle 130 meters wide and 110 meters long. The coach asks players to run from one corner to the other corner diagonally across. What is that distance, to the nearest tenths place.
Kimberly Reply
Jeannette has $5 and $10 bills in her wallet. The number of fives is three more than six times the number of tens. Let t represent the number of tens. Write an expression for the number of fives.
August Reply
What is the expressiin for seven less than four times the number of nickels
Leonardo Reply
How do i figure this problem out.
how do you translate this in Algebraic Expressions
linda Reply
why surface tension is zero at critical temperature
I think if critical temperature denote high temperature then a liquid stats boils that time the water stats to evaporate so some moles of h2o to up and due to high temp the bonding break they have low density so it can be a reason
Need to simplify the expresin. 3/7 (x+y)-1/7 (x-1)=
Crystal Reply
. After 3 months on a diet, Lisa had lost 12% of her original weight. She lost 21 pounds. What was Lisa's original weight?
Chris Reply
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Source:  OpenStax, Economic and management sciences grade 7. OpenStax CNX. Sep 10, 2009 Download for free at http://cnx.org/content/col11025/1.1
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