Regional Vice President RVP Account Management - CarelonRX Operational Excellence

Elevance Health
US - Wisconsin - Waukesha
May 10, 2024

A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care.
This is an exceptional leadership opportunity to drive transformation and performance supporting the unique needs of CarelonRx clients that are integrated with Anthem medical. Growing, retaining and delivering unique and valuable solutions to this segment is a critical priority for CarelonRx.
RVP CarelonRx Pharmacy Account Management (Operational Excellence)
Location: Successful candidate must reside within 50 miles of an Elevance Health office location, and able to commute on-site at least 3 days per week.
Summary
Provides leadership for Pharmacy Services with management oversight of Account Managers and Account Executives leading operational strategies for renewal business for CarelonRx.
Position Responsibilities
Sales and Account Management:
Serves as primary Pharmacy Business Driver leading Account Management teams will be this position.

Communicates the Company value proposition to clients and prospects and meeting revenue goals, profitability, satisfaction, and retention parameters as per the Key Performance Indicator (KPI) structure.

Client Retention and Satisfaction:
Delivers client retention and satisfaction strategies that drive results, execution excellence.

Involves significant engagement with matrixed resources that support accounts, resulting in client satisfaction and retention.

Works with internal partners to develop client strategies that drive growth, retention, ongoing profitability, and operational excellence.

Team Collaboration and Management:
In collaboration with RVP II CarelonRx, helps align pharmacy services team efforts with business objectives.

Interacts with Anthem leadership, including regional leaders, plan presidents, and other key stakeholders responsible for customer experience.

Builds solid internal relationships at all levels of Client Management, Finance, Operations, and IT.

Strategic Implementation and Upselling:
Involves launching, expanding, and enhancing the CarelonRx pharmacy growth and retention model in collaboration with Anthem leadership and market regional sales/account management leaders.

Works with market account management leaders to develop and implement client-specific retention strategies and broader solution upselling strategies to meet business objectives.

Leadership, Training and Professional Development:
Hires, trains, coaches, counsels, evaluates performance of direct reports.

Position Requirements
Requires a BA/BS and at least 5 years of professional/leadership experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences
Master's degree.

10+ years of progressively responsible Account Management, Sales or Operations experience in the PBM or managed care industry.

Possess thorough understanding of account management principles.

Business, Clinical and Operational acumen.

Exceptional leadership skills required.

Strategic thinking/planning and results oriented.

Team player, winning, bias towards action, and exceptional execution mindset.

Integrated medical/pharmacy solution experience

Experience in a highly matrixed organization .

Familiar with multiple funding types

Corporate Title: RVP Acct Mgt-CarelonRx
For candidates working in person or remotely in the below locations, the salary* range for this specific position is $146,520 to $293,040
Locations: California; Colorado; Hawaii; Nevada; New York; Washington State; Jersey City, NJ
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .
• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
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Read the full job description and apply online on the recuiter's web-site

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