IPTVoice Engineer

IPTVoice Engineer

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Performs varied tasks of moderate complexity requiring the application of standard procedures and criteria. Responsible for troubleshooting problems of voice system/network. Commission voice project on/off-site. Demonstrates a degree of experience managing vendor/carrier end-user support.

Takes responsibility of work order requests by clients and completes tasks with quality in mind all the time and delivers results through quick action.

Qualifications:
Qualifications

  • Minimum of 1 year of voice system.
  • Understanding the concept of voice networking.
    • Layer 1: understand the type of cables.
    • Layer 2 & 3: understand Access List, Voice VLAN, AV signal, voice packet, and media and call routing.
  • Understanding the concept of data networking.
    • Layer 1: understand the types of cables.
    • Layer 2 & 3: understand Access List, Access VLAN, packet, routing, and switching.
  • Work with various voice service providers.
  • Able to make decisions on end-voice device type, equipment need for the business and able to configure and deploy equipment as needed.
  • Understanding of voice signaling, protocols, SIP, analog voice circuits, and how to troubleshoot each.
  • Ethernet, IP troubleshooting and testing using Fluke test equipment.
  • Experience in Microsoft Excel documents
  • Understanding of IP Networking, VOIP, TDM technology, and voice-related third-party equipment.
  • Must be detail-oriented with good organizational and time management skills.
  • Ability to multi-task effectively.
  • Must have effective interpersonal skills to interact successfully with customers, management, and team members to ensure customer satisfaction.
  • Must be able to prioritize and re-prioritize as needed in a fast-paced working environment, especially when dealing with time-sensitive issues and mandated deadlines.
  • Must be analytical and have proven problem-solving abilities.
  • Knowledge of billing and various practices associated with billing.
  • Computer skills at level of understanding and use MS Word, Excel, and PPT.
  • A+ Certified preferred but not required

Additional Information

All your information will be kept confidential according to EEO guidelines.

*NO C2C *

Read the full job description and apply online on the recuiter's web-site

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