Dental Office Assistant - Business Assistant

White Oak Dental Care
US - Texas - Conroe
April 28, 2025

Overview:

White Oak Dental Care is looking for a Front Office Assistant to join our team.

Dental front office experience is REQUIRED
Working Schedule: Monday- Friday 8-5

About WHITE OAK DENTAL

WHITE OAK DENTAL, like each Heartland Dental supported office, is unique to the community and the patients they serve.

Join a 12 person team that thrives on collaboration, communication, and community
Located off of 105 near First Bank of Conroe and Metcalf Funeral Home. West of Highway 336.
Goal-oriented, Fun and Fast-paced Team

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, youll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant, youll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: Americas Greatest Workplaces and Americas Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

Responsibilities:

More about the role

Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What Youll Gain

Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
Access to on-demand Daily Pay

Qualifications:

Minimum Qualifications

Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Read the full job description and apply online on the recuiter's web-site

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