Systems Analyst - Application Support

Nursing Administration

Full Time

Under the general direction of the Executive Director, Information Governance, provides continuous technical and application support for the maintenance and installation of the Hospital Information Systems (HIS) clinical information modules; evaluates, recommends and educates users on effective use of components and applications within the clinical modules to ensure efficient and effective utilization of automated systems; is primary liaison with clinical and administrative hospital staff, medical staff, and HIS vender regarding clinical module issues.

Coordinates the on-going functionality of the clinical modules including evaluation and recommendation for expansion of online functionality to ensure feasibility, standardization integration and adequacy of specifications.
Meets at least quarterly with Clinical Coordinators (Lab, Radiology, Nursing, Home Health, et.) to assist with need assessment, project completion and problem resolution.
Evaluates care delivery, patient satisfaction and works with staff to resolve problems. Investigates and documents resolution of variance reports. Evaluates recommends, initiates, and assists with implementation of new software, software enhancements, and application modifications for the clinical modules, directly or indirectly impacting the HIS system to ensure thorough testing and functionality.
Evaluates, accesses, and recommends action for problem resolution, system implementation or enhancement as it relates to the HIS clinical modules.
Collaborates with Financial Systems Analyst and other team members to ensure effective and timely project completion.
Develops training materials and course content for education of users, including physicians, on the clinical modules.
Provides training to users on all shifts as appropriate to ensure consistency in utilization of the CIS, and includes hands on, one on one and classroom settings.
Identifies and evaluates information needs in clinical areas to determine needs that cannot be met with standard data elements and reports. As necessary, develops customized reports and creates data fields for capture of required information.
Assists and/or establishes procedures, flow control of information, testing protocols, and downtime procedures.
Knows fire, disaster and safety procedures and regulations as it pertains to the work area.

Health or computer related.

Work Experience:

~ Required Licenses, Certifications, Registrations:

~ Full Time Benefits:

Health, Dental and Vision Insurance
~403(b) Retirement Program
~ Tuition Reimbursement/Educational Assistance
~ EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
~ Annual Accrual of 152 Personal Leave Bank (PLB) Hours
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