• Share :

Overview:
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer.
This position will be located in Montgomery, AL and will be an onsite position.
All contract personnel may be required to travel occasionally for site coverage.
Responsibilities:
The employee is part of a team that provides support for all onsite IT activities.
They consult with support teams, help desks, customers and other technical staff in the resolution of problems.
They coordinate and perform operation and/or maintenance activities for networks/servers.
They identify recurring problems and recommends steps to reduce the severity or frequency of problems.
They install, troubleshoot and maintains an extensive variety of products and equipment.
They deliver services and solutions in technical support, systems refresh, software integration, and operations support.
They identify, analyze, and repair product failures, and order and replace parts as needed.
They provide onsite training of customer support personnel.
Other specific duties include the following:
Provides on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
Recommends systems modifications to reduce user problems.
Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
Installs operating system patches, upgrades etc.
via SCCM Software Center Provides remote support services for telework/home users.
Helps ensure user applications work over VPN and/or Citrix.
Manages user relocation requests Ensure devices are properly encrypted.
Local On-Site Cabling Provides on-site support for enterprise groups such as the network and security operation centers.
Restarts network equipment, including switches and routers as directed by enterprise networking.
Replaced defective network equipment.
Wireless Services Assists users with mobile communication devices.
Provides tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
Asset Inventory Support Assists with physical inventory as needed.
Assists with receiving and receipting property.
Disposal Preparation Support Process computer equipment for disposal.
Ensure disposal policies are properly employed.
Ensures all devices are are fully wiped of information before leaving the facility.
Video Conferencing and Audio/Video O&M Troubleshoot system problems and repairs Work with support staff for remote troubleshooting and repairs.
Assist in setting up presentation devices and video conferencing units.
Support pre/post application releases Gather analyze, and report end-user support trends Other duties as assigned Qualifications:
High School with 2-5 years (or commensurate experience) Required Skills and Experience US Citizen High degree of technical proficiency Excellent problem-solving skills and analytical abilities Preferred Skills and Experience Minimum 6 months experience troubleshooting Apple Macintosh software and hardware in a customer service role Certification in Microsoft Operating Systems Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation CompTIA Network CompTIA A CompTIA Server CompTIA Security Clearance Required:
Must be able to obtain and hold a Public Trust Clearance.
Company Overview:
GovCIO is a team of transformerspeople who are passionate about transforming government IT.
Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone.
We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people.
We are changing the face of government IT and building a workforce that fuels this mission.
Are you ready to be a transformer? We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran.
EOE, including disability/vets.
Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity.
The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process.
If hired, employee will be in an at-will position and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range:
USD $21.65 - USD $21.65 /Hr.


Associated topics:
equipment, infrastructure, maintain, maintenance, network, satcom, satellite, server, system engineer, system technician

Read the full job description and apply online on the recuiter's web-site

Find Jobs Hiring Now Near You!

Get Jobilize Mobile App

Get Jobilize Job Search Mobile App Now

Receive real-time job alerts and never miss the right job again

Get it on Google Play Download on the App Store
Registered Nurse RN Neuroscience Med/Surg Full-Time/Night Shift

Lancaster General Health


Summary LOCATION: • Lancaster General Hospital in Lancaster, PA • HOURS: • Full-time 0.9 FTE (72 hours/2 weeks); night shift; 7pm-7: • 30am; rotating weekends and holidays. • SIGN-ON BONUS may apply! • ESSENTIAL FUNCTIONS: • Qualified individuals must have the ability (with or without reasonable...


Travel CT Technologist 1 769 per week

Springboard Healthcare


Springboard Healthcare is seeking a travel CT Technologist for a travel job in Port St.Lucie, Florida. & Requirements • Specialty: CT Technologist • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours • Employment Type: Travel At...


Senior Data Warehouse Architect - Remote / Telecommute

Cynet Systems


• • Takes into account all data sources concerning business operations and outlines a design to integrate, centralize, and maintain the data. • Define and manage the flow of data and dissemination of information within the organization. • Defining policies, procedures, models, and documentation...


Customer Service Advocate -Work from Home

Western and Southern Life

  • United States - Maunabo

  • June 10, 2024


Overview: • Customer Service Advocate - (Work at Home or Onsite) Do you: Enjoy working in a fast-paced call center work environment? Have proven sales results? Are you committed to providing outstanding customer experience? Have the achievement drive to determine your own success? Have experience in...


staff - Registered Nurse RN - Home Health 35-47 per hour

Advocate Aurora Health


Advocate Aurora Health is seeking a Registered Nurse (RN) Home Health for a nursing job in Proviso, Illinois. & Requirements • Specialty: Home Health • Discipline: RN • Duration: Ongoing • 40 hours per week • Shift: days • Employment Type: Staff REGISTERED NURSE - HOME CARE LIAISON LOCATION: CHRIST...


System Administrator Unix Senior

Govcio LLC Careers


Overview: • GovCIO is hiring for System Administrators UNIX to support the USPS onsite at multiple locations. • Responsibilities: • Provide day to day full life cycle support of Unix and Linux servers, including installation, build, hosting design and service deployment, on-site and remote...


Mid-level IT Service Technician

Govcio LLC Careers


Overview: • GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. • This position will be located in Montgomery, AL and will be an onsite position. • All contract personnel may be required to travel occasionally for site coverage. •...


Mid-level IT Service Technician

Govcio LLC Careers


Overview: • GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. • This position will be located in Montgomery, AL and will be an onsite position. • All contract personnel may be required to travel occasionally for site coverage. •...


Mid-level IT Service Technician

Govcio LLC Careers


Overview: • GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. • This position will be located in Montgomery, AL and will be an onsite position. • All contract personnel may be required to travel occasionally for site coverage. •...


Network Engineer

Govcio LLC Careers


Overview: • GovCIO is looking for a Network/Systems Engineer onsite in Martinsburg, WV (hybrid schedule). • Responsibilities: • Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers...


Network Engineer

Govcio LLC Careers


Overview: • GovCIO is looking for a Network/Systems Engineer onsite in Martinsburg, WV (hybrid schedule). • Responsibilities: • Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers...


Junior IT Service Technician

Govcio LLC Careers


Overview: • GovCIO is currently hiring for an IT Service Technician to provide onsite support to our federal customer. • This position will be located in South Burlington, VT or Essex Junction, VT and will be an onsite position. • Occasional travel for site coverage may be required for all contract...


Network Engineer

Govcio LLC Careers


Overview: • GovCIO is looking for a Network/Systems Engineer onsite in Martinsburg, WV (hybrid schedule). • Responsibilities: • Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers...


Junior IT Service Technician

Govcio LLC Careers


Overview: • GovCIO is currently hiring for an IT Service Technician to provide onsite support to our federal customer. • This position will be located in South Burlington, VT or Essex Junction, VT and will be an onsite position. • Occasional travel for site coverage may be required for all contract...


Network Engineer

Govcio LLC Careers


Overview: • GovCIO is looking for a Network/Systems Engineer onsite in Martinsburg, WV (hybrid schedule). • Responsibilities: • Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers...


System Administrator Unix Senior

Govcio LLC Careers


Overview: • GovCIO is hiring for System Administrators UNIX to support the USPS onsite at multiple locations. • Responsibilities: • Provide day to day full life cycle support of Unix and Linux servers, including installation, build, hosting design and service deployment, on-site and remote...