Dealer Relationship Manager - Rhode Island
Country: United States of America
The Dealer Relationship Manager (Sr. Specialist, Dealer Sales) is responsible for developing and maintaining relationships with dealers in their assigned territory, advising on the Company's underwriting guidelines, programs, and products in their specific market and policies and procedures. They focus most of their time deepening relationships with their dealers by day-to-day management of dealer accounts, assisting in the loan process, and providing best in class customer service and generally acting as a liaison between their dealerships and the corporate office.
• Serves as the lead point of contact for all customer relationship matters.
• Ensures the timely and successful delivery of our solutions according to customer needs and objectives.
• Develops new business with existing clients and/or identify areas of improvement to meet goals.
• Assists with the training and development of associates, projects, peer to peer ride a longs, organizes & manages sales calls & events.
• Analyzes and reviews all territory reports to identify business opportunities by dealer and to prepare dealer visit objectives.
• Provides best in class customer service through daily interaction with all internal and external associates and dealers.
• Answers client queries and identify new business opportunities among existing customers.
• Liaises with cross-functional internal teams to improve the entire customer experience.
• Establishes and cultivates relationships with all dealership personnel to support growth targets.
• Provides training on all programs and initiatives.
• Establishes targets within their territory and coordinating meetings with Dealer Principals and Dealer Lending partners.
• Facilitates term sheet presentations and collecting financial information and required closing documents.
• Assists their Dealer Lending partners with portfolio and relationship management support.
• Educates the dealerships about new policies and guidelines.
• Conducts sales and finance presentations to demonstrate use of company products.
• Provide enhanced level of service for all captive relationships, dealer groups and new initiatives to meet defined expectations.
• Maintain up to date vendor management for all dealerships within assigned territory.
• Actively promote and support all SC digital offerings.
• Manage aged contract inventory to provide operational support and heightened service to dealer partners.
• Proactively engage dealers on continuous basis regarding SC's dealer management framework to mitigate risk, protect the company and ensure profitability.
• Conducts fraud and portfolio training to support SC efforts in maintaining a positive performing dealer base.
• Actively monitor and support internal departments regarding aged liens and outstanding money owed for all dealers within assigned territory.
• Negotiate impound fees to dealer partners to assist SC in recouping revenue.
• Provides follow up on approvals given to provide strategy input and competitive intel to internal decision makers.
• Communicate legal demands to Dealer Principals as needed.
• Qualifications
• + Work Experience: 3+ years in Auto Finance Sales, Client Relations, Account Management, and/or Relationship Management.
• Education: Bachelor's degree or equivalent work experience in Business, Finance, Marketing, or equivalent field preferred. Equivalent combination of education and experience may be substituted in lieu of degree.
• Live within a 40 mile vicinity of Providence, RI due to business needs.
• Flexibility to manage a territory and local travel up to 80% of the time with the occasional overnight, as required.
• Demonstrable ability to communicate, present and influence key stakeholders as appropriate.
• Direct experience demonstrating best in class customer service and relationship building skills via outbound sales calls and in person dealership visits.
• Excellent written and verbal communication and negotiation skills.
• Strong presentation and public speaking skills.
• Strong problem-solving skills.
• Ability to manage time effectively and prioritize multiple tasks.
• Ability to maintain confidentiality.
• Ability to resolve disputes to a level that satisfies all parties.
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
• Base Pay Range
• Minimum:
$69,750.00 USD
Maximum:
$102,500.00 USD Bachelor of Science (BS) English
• Primary Location:
• Providence, RI, Providence
• Other Locations:
• Rhode Island-Providence
• Organization:
• Santander Consumer USA Inc.
Salary: $69,750 - $102,500/year
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
United States - RI - RI - East Providence
June 4, 2024
Tockwotton was named one the Best Places to Work by the Providence Business News - Join our team to find out why! • The caregiver (CNA) is responsible for assisting the residents with ADL'S to help them meet their daily needs and enable them to function at the highest possible level under. All...
United States - RI - RI - North Providence
June 14, 2024
Epic Travel Staffing is hiring a Travel - OT Inpatient RehabShift: Days / 8a-5:30p, 8x5, 40 hrs per week • Length: 13 weeks • Requirements: • RI License • 1 Years' Experience • BLS Other Details: • First time travelers accepted • Locals accepted (Y/N): Yes • COVID-19 Vaccine (Facility...
United States - RI - RI - Cranston
June 14, 2024
Cadence, Inc. is seeking an Entry Level Maintenance Tech - 2nd shift (Monday-Friday 3: • 00pm- 11: • 00pm) to join our Cranston, RI team. Training will be held on 1st shift for approximately 1-3 months (Monday-Friday 7: • 00am-3: • 30pm). • At Cadence, we exist to improve product performance through...
United States - RI - RI - Westerly
June 4, 2024
connectRN is an app created by a nurse, with nurses and aides needs in mind. Every day, connectRN helps thousands of nurses and aides find opportunities and share their stories with one another. • Were building a nationwide community of nurses and aides to help you: • Take control of your...
United States - RI - RI - East Providence
June 4, 2024
connectRN is an app created by a nurse, with nurses and aides needs in mind. Every day, connectRN helps thousands of nurses and aides find opportunities and share their stories with one another. • Were building a nationwide community of nurses and aides to help you: • Take control of your...
United States - RI - RI - Cranston
June 14, 2024
Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for...
United States - RI - RI - Chepachet
June 4, 2024
What is Talkspace? • Talkspace is a leading virtual behavioral healthcare platform that connects mental health therapists and counselors with clients in their licensed state(s) through an easy-to-use and HIPAA-compliant app. Were committed to helping people lead healthier, happier lives through...
United States - RI - RI - Providence
June 4, 2024
Respiratory Sales Specialist, Providence, RI (Providence, RI/Brockton, MA) • The Company: • Our mission is to improve the health and quality of life for the millions of people affected by chronic respiratory diseases. • We do this principally through the development of our...
United States - RI - RI - Providence
June 4, 2024
Job title - WIH- Administrative Coordinator • Location - WIH - 2310 • Department - BREAST CENTER (16120-60095) • Start/End Date - 05/01/2023 - 07/30/2023 • Job Type - Traveler • Open Positions - 1 / 1 • Shift - 08:30 AM - 05:00 PM • Skill - Administrative Support...
United States - RI - RI - Greenville
June 14, 2024
Address: • USA-RI-Greenville-446 Putnam Pike • Store Code: • SS - Us Store Mgrs (2502540) • At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. • We work...
United States - RI - RI - Chepachet
June 6, 2024
Earn at least $1970-if not more-driving with Uber when you complete your first 200 trips in 30 days. • Why Uber? • Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). Weekly...
United States - RI - RI - Providence
June 14, 2024
At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential...
United States - RI - RI - Warwick
June 6, 2024
Earn at least $1970-if not more-driving with Uber when you complete your first 200 trips in 30 days. • Why Uber? • Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). Weekly...
United States - RI - RI - Westerly
June 14, 2024
Overview • To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every...
United States - RI - RI - Lincoln
June 4, 2024
Description Job Purpose: • Prepare a variety of food products including meats, seafood, poultry, vegetables, sauces, salads and other products using a variety of techniques, equipment, and utensils according to chef assignments. • Qualifications: • A minimum of one year of experience...
United States - RI - RI - North Providence
June 14, 2024
Access Healthcare is seeking a travel Occupational Therapist for a travel job in North Providence, Rhode Island. & Requirements • Specialty: Occupational Therapist • Discipline: Therapy • Start Date: 07/01/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel...
United States - RI - RI - North Providence
June 14, 2024
Planet Healthcare is seeking a travel Physical Therapist for a travel job in North Providence, Rhode Island. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Duration: 13 weeks • 40 hours per week • Shift: 10 hours, days • Employment Type: Travel Planet Healthcare Job ID...
Family Service of Rhode Island Inc
United States - RI - RI - Providence
June 14, 2024
Family Service of RI is recruiting foster parents to support our most vulnerable youth while their families get the support they need to safely reunify! • Foster parents are needed for all ages but ESPECIALLY for pre-teens and teens. • Daily stipends are paid to support the cost of raising the...
United States - RI - RI - Middletown
June 14, 2024
Core Medical Group is seeking a travel Skilled Nursing Facility Physical Therapist for a travel job in Middletown, Rhode Island. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 06/17/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type:...
United States - RI - RI - providence
June 14, 2024
Nurses First Solutions is seeking a travel Physical Therapist for a travel job in North Providence, Rhode Island. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/08/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel...
United States - RI - RI - Hope Valley
June 5, 2024
Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday -Friday Work whereevery momentmatters.Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to...
United States - RI - RI - Clayville
June 6, 2024
Earn at least $1970-if not more-driving with Uber when you complete your first 200 trips in 30 days. • Why Uber? • Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). Weekly...
United States - RI - RI - Smithfield
June 7, 2024
Weekend Warrior Nurse Position Available! • Same Day Pay Option Available! • Low Staffing Ratio! ( Depending on shift, between 10-17 patients to 1 Nurse!) • FREE Uniforms! • Amazing Centrally Located 100-bed Skilled Nursing Facility with Renovations in Process! • Cardiac and...
United States - RI - RI - providence
May 29, 2024
Come live and practice in Rhode Island's capital that is renowned for its art festivals, seasonal concert series, and WaterFire, a regularly scheduled fire-and-light display that draws crowds from around New England. Providence enjoys a reputation as a leading culinary destination in New England as...
United States - RI - RI - Greene
June 5, 2024
Description • Job Schedule: Full Time • Standard Hours: 40 • Job Shift: Shift 1 • Shift Details: Monday -Friday • Work where every moment matters. • Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do,...
United States - RI - RI - providence
June 14, 2024
Care Team Solutions is seeking a travel Physical Therapist for a travel job in North Providence, Rhode Island. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/01/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Registered...
United States - RI - RI - North Providence
June 14, 2024
Epic Travel Staffing is hiring a Travel - PT Inpatient RehabShift: Days / 8a-5:30p, 8x5, 40 hrs per week, every other weekend • Length: 13 weeks • Requirements: • 1 year of experience • BLS Position / Specialty: Physical Therapist - Inpatient • Start date: 7/1 • Shift: 5x8 Days (0800-1730) • Years...