Assistant Clinical Manager Neuro ICU

Summary:
The Assistant Clinical Manager/Program Administrator is a first line manager who in collaboration with the Clinical Manager directs nursing care and coordinates resources for a specified unit and performs administrative activities while providing leadership and support to staff.

Responsibilities:
Areas of major responsibility include: Patient Focus; Human Resource Management; Financial Management; Departmental/Organizational Support; and Clinical Practice Management/Development. The related values of each major area of responsibility are:

Patient Focus Core Behaviors:

The Assistant Clinical Manager collaborates and supports the health care team in the delivery of quality and fiscally responsible patient-focused care as evidenced by:
• Providing/directing nursing care throughout the life span with consideration of the aging process developmental and cultural patterns in each step of the nursing process.
• Identifying and allocating environmental technical personnel resources needed to meet the need of patients family and colleagues.
• Participation in quality assessment and improvement programs in order to evaluate effectiveness of care delivered.
• Enhancement of unit behaviors through encouragement of education implementation of new concepts and technology.
• Providing leadership in the development of policies procedures standards of care and critical paths to promote positive patient outcomes.

Human Resource Management Core Behaviors:

The Assistant Clinical Manager is responsible to facilitate stimulate and evaluate human resources to provide quality cost efficient patient care as evidenced by:
• Staffing the patient care unit to meet patient's needs based on the patient classification system and resources available.
• Documentation and communications of staff performance with recommendations for quality and growth.
• Interdisciplinary collaboration to foster staff development.
• Development of unit staffing schedule to provide a fiscally sound and safe staffing pattern which meets patient and family needs and expectation.
• Conducting informational staff meetings to provide a positive environment conducive to change and progress in the health care field.
• Identifying staff educational needs and works with the Clinical Manager and Unit Teacher to promote learning.
• Identifying and resolving nursing care conflicts related to the unit.
• Contributing to unit staff appraisals and developmental goals.
• Assist in the credentialing process and assesses compliance to unit standards.
• Collaborates with Nursing Faculty and students to meet educational needs.
• Respect for Rhode Island Hospital policies procedures including union contracts and standards of practice.
• Participating in staff recruitment and retention.
• Implementation of disciplinary action with respect to Rhode Island Hospital Personnel Policies and Procedures.

Financial Management Core Behaviors:

The Assistant Clinical Manager effectively utilizes resources to develop cost efficient delivery of high quality services as evidenced by:
• Critical Path development and utilization that provides quality cost-efficient guide to patient care.
• Encouragement of financial conscientious staff with stimulation to participate in development of cost-effective ideas and plans.
• Assist in the development of capital and operational budgets defined for the unit.
• Encouragement of staff to develop and implement new concepts and technology into nursing practice.
• Develop unit staffing and scheduling to maximize personnel talent and potential.
• Monitoring staff compliance to schedule through weekly payroll.

Departmental/Organizational Support Core Behaviors:

The Assistant Clinical Manager is responsible to contribute to the organizational plan for development of short and long-term goals as evidenced by:
• Providing unit management coverage in collaboration with the Clinical Manager.
• Directing and supervising unit staff.
• Identify and resolve nursing care conflict and problems related to the unit.
• Communicating the status of unit operations activities and issues to the Clinical Manager or appropriate discipline.
• Participating in unit management meetings and recommending fiscal/patient care objectives standards and goals.
• Chairing unit staff meetings in collaboration with the Clinical Manager.
• Collaboration with nursing faculty to facilitate students to meet educational needs.
• Participation in the formation of policy procedures standards.
• Participation on organizational committees.
• Compliance to Joint Commission standards.

Clinical Practice Management/Development Core Behaviors:

To insure the highest standards of patient-focused care the Assistant Clinical Manager will assist in the advancement of team participation by assisting the health care team to achieve and maintain clinical excellence as evidenced by:
• Remaining current on the latest concepts techniques and methods relative to areas of responsibility.
• By demonstrating flexibility and recognizing the needs for the overall organization.
• Collaborating with the health care team to foster communication with patients sand family members to facilitate positive patient outcomes and discharge planning.
• Participation in professional organization.

In the role of Specialty Coordinator is responsible for the operational financial and communication efforts as in the performance of:
• Reviews daily schedule of surgical procedures assesses patient care needs and assigns staff accordingly.
• Collaborates with anesthesia floor coordinator to provide timely appropriate care to add-on patients based upon acuity.
• Coordinates with specialty coordinators to support development/implementation of department specific improvements/goals.
• Ensures that cases start at scheduled time and turnover times are within defined parameters. Provides report to OR Committee on a monthly basis.
• Responsible for efficient utilization of clinical and ancillary staff; monitors overtime and sick time.
• Participates in development of department operational and capital budgets with specific emphasis on "global" needs of department.
• Keeps coordinators staff and PACU apprised of schedule changes and pertinent information in a timely fashion.
• Keeps anesthesia floor coordinator informed about staff as it relates to completion of surgical schedule.
• Inform surgeons about schedule changes impacting their scheduled time.
• Communicates frequently with patient significant others in the waiting room.
• Responsible for communicating relevant schedule information with off shift and weekend staff.
• Verbal/written communication is simple direct and clear.
• Meets daily/or as needed with Clinical Manager to communicate daily plan and to discuss issues/needs: i.e. equipment personnel surgeon needs.

PERFORMANCE STANDARDS:
• Ensures equipment is maintained in proper working order and that malfunctioni.