Financial Account Specialist

Dartmouth College
US - New Hampshire - Hanover
June 17, 2024

Position Details

Position Information

Posting date: 05/01/2024
Closing date: Open Until Filled: Yes
Position Number: 1010961
Position Title: Financial Account Specialist
Department this Position Reports to: Campus Billing and DartCard Services
Hiring Range Minimum: $20.48/hr.
Hiring Range Maximum: $25.60/hr.
Union Type: Not a Union Position
SEIU Level: Not an SEIU Position
FLSA Status: Non-Exempt
Employment Category: Regular Full Time
Scheduled Months per Year: 12
Scheduled Hours per Week: 37.5
Schedule: Location of Position:
Hanover, NH 03755
McNutt Building
10 North Main Street, Room 103

Remote Work Eligibility?: Onsite only
Is this a term position?: No
If yes, length of term in months.: Is this a grant funded position?: No
Position Purpose:
To provide key accounting and administrative support, which facilitates the operation of the Campus Billing and DartCard Services Office, and provide frontline customer service for student and non-student accounts receivables and DartCard services.

Note: Each representative is responsible for a number of specific programs and/or functions within the office which are integral to operations and maintenance of adequate controls.

Description: Required Qualifications - Education and Yrs Exp: Associates plus 3+ years' experience or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities:

Associate Degree with at least 3 years of office experience, courses in accounting or finance; High School diploma with 4-5 years of related office experience or the equivalent.
Two years of customer service, financial/accounting administration or other directly related experience
Fast paced customer service experience
Experience with integrated database software
Accounts receivable experience.
Experience with desktop computers and computer software

Preferred Qualifications:

Excellent attention to detail, accuracy and organization
Working knowledge of financial and accounting procedures and practices
Ability to effectively communicate in writing and on the phone to all customers and staff, with strong customer service and listening skills.
Knowledge of integrated database software and information systems for student financial and academic data
Proficiency with Microsoft Word and Excel.
Ability to adhere to and interpret federal regulations and College policies
Problem solving, resolution and analytical skills and the ability to prioritize and manage time
Able to work under pressure of time constraints and ability to multi-task
Projects a professional image and uses proper telephone and email etiquette
Ability to maintain confidentiality of sensitive information.
Strong commitment to a diverse working environment and to serving the needs of a large and diverse community.

Department Contact for Recruitment Inquiries: Kathryn Page
Department Contact Phone Number: 646-3291
Department Contact for Cover Letter and Title: Kathryn Page
Department Contact's Phone Number: 646-3291
Equal Opportunity Employer:
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check:
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?: Not an essential function
Special Instructions to Applicants:
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. /policies.dartmouth.edu/policy/tobacco-free-policyAdditional Instructions: Quick Link: /searchjobs.dartmouth.edu/postings/73594

Key Accountabilities

Description:
Accounting and Card operations
•Perform daily and monthly reconciliation of all related financial and bank accounts.
•Assists in providing financial data for forecasting models for budgeting and performance comparisons.
•Manages the configuration and daily processing of the Dartmouth Card settlement system that functions as a record keeper for daily spending on the Dartmouth Card network.
•Process Dartmouth Card activity including: location setup, code manager, web access and backup of CSGold database; processing of external batch and off-line transaction files; processing configurations for transactions; processing of routine customer loads and maintenance (open/close accounts), processes funds loading, ensuring funds are posted to proper individual accounts; and processing of Dartmouth Dining Plan requests.
•Assists with back up and storage of all critical financial data
•Assists in routine customer loads and maintenance (open/close accounts)
•Assists in managing student registration holds process.
•Monitors and manages card operations for conference and group events in conjunction with Dining Services and Conferences and Events. (Administers conference plan setup, reporting and card distribution for summer conferences.)
•Manages the returned payment process (TouchNet, online and office credit card payments)
•Opens and closes student and employee accounts as required.

Percentage Of Time: 35%
Description:
Financial Services
•Administers various assigned programs and/or accounting functions of the office such as, processing student payments, Tuition Prepayment Program, Monthly Payment Plan, contract billing, 3rd party billing, outside scholarships, Refund processing, Payment Explanation forms, annual tax reporting (1042S and TL11), and various reconciliations.
•Uses various computer information systems to process academic and financial data.
•Organizes and produces accurate and timely reports and information from fairly complex data.
•Processes data received electronic.

Read the full job description and apply online on the recuiter's web-site

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