Accounts Information Support

Titan Machinery
US - North Dakota - West Fargo
April 18, 2024

Overview:

This position is responsible for providing accounts information support for e-Emphasys, JD Edwards Address Book and CRM On Demand.

This position is a great fit for your career if you::

Deliver quick and accurate follow-up for questions submitted to the Accounts Information team by phone and/or email for the following systems: e-Emphasys, JDE and CRM

Determine appropriate resolution of issues related to these systems

Integrate customer and vendor information into e-Emphasys, JDE and CRM from new store acquisitions

Perform follow-up with users to ensure issues are handled efficiently and correctly

Become an expert in e-Emphasys, JDE and CRM systems, and pass the knowledge onto users

Follow all safety rules and regulations while performing work assignments

Other duties as assigned

Qualifications:

Required:

High School Diploma or GED Certificate

Experience using, e-Emphasys, JDE and CRM, preferred

Ability to handle and resolve interpersonal conflict

Ability to perform in a fast-paced, stressful work environment

Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees

Ability to travel on a limited basis and work flexible hours

Exemplifies Titan Machinery's Core Values

Keen attention to detail, high level of initiative, and the ability to work independently

Ability to work creatively within groups or individually

Demonstrated ability to diagnose and solve problems

Demonstrated ability to handle highly confidential and sensitive information

Demonstrated excellent customer service skills

Detail oriented with strong organizational skills

Strong ability to multi-task

Strong communication skills, both written and oral

Strong computer/technical skills and ability to quickly learn new systems

Titan Machinery provides a generous total compensation package including the following:

Health Insurance - Titan Pays the Premium for Single Coverage!!

Dental Insurance - Titan Pays the Premium for Single Coverage!!

Vision Insurance - Optional

(PTO) Paid Time Off starts accruing on your First Day of Full-time employment!

401(k) with company matching on your FIRST DAY of employment

HSA (Health Savings Account)- up to $1500 tax-free each year, paid to your account by Titan Machinery.

Parental Bonding Leave

Pregnancy-Related Leave

Performance-based incentives

7 Paid Holidays

Competitive Wages

Paid Long-term Disability Insurance

Paid Basic Life/AD&D Insurance

Optional Insurance Products: Life/AD&D Insurance, Short Term Disability, Accident & Critical Illness, Identity Theft Protection

FSA (Flexible Spending Account) for eligible expenses and dependent care costs

Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan

Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more)

Titan Paid Bereavement Leave

Ongoing Professional Training Opportunities

Tuition Assistance for educational/professional growth

Paid time for #TeamTitan Volunteer Activities in your Community

Volunteer Firefighter/EMT Paid Time Off

Titan Uniform/Branded Apparel Program

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

Wage Range:

$17.50/Hour - $21.00/Hour

Read the full job description and apply online on the recuiter's web-site

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