The Member Services Coordinator reviews and keys manual 125 claim reimbursement submissions.
Processes and approves eligibility changes to member database to produce an accurate monthly billing statement.
Sends enrollment files to carriers and works with carriers and members to correct error reports and update database by performing the following duties.
Requirements
Required Education:
High school diploma or general education degree (GED).
Required Work Experience:
Two to five years of related experience and/or training, or equivalent combination of education and experience.
Technology Skills:
Proficient with Microsoft Office
Required skills or trats for the position:
Ability to organize and prioritize tasks and work assignments; ability to complete multiple tasks simultaneously with accuracy and quality.
Excellent written and oral communication skills.
Strong analytical and research skills with great attention to detail.
Strong math and accounting skills.
Solid problem identification and resolution and decision-making skills.
Specialized Training/Certifications:
Must be willing to obtain Iowa Accident Health and Life insurance license within the first year of employment.
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