Overview:
This role will be responsible for supporting the daily work of Chick-fil-A's Support Center Warehouse (SCW) fulfillment team. The SCW team is responsible for fulfilling Restaurant orders of operational supplies through small parcel distribution, additional internal distribution channels, and fulfillment of Chick-fil-A branded items direct to consumers (Shop Chick-fil-A). Specifically, tasks would include picking, packing and shipping of orders, maintaining a safety culture, and ensuring transactional inventory accuracy.
The warehouse operates in a 60,000 sqft, temperature-controlled space on Chick-fil-A's Support Center Campus in Atlanta, GA.
Responsibilities:
Works diligently, requiring very limited supervision
Performs other duties as assigned
Understand and ensure all facility policies and procedures are followed
Assures the timely processing of orders
Monitors progress of all areas and makes corrections to resolve lagging productivity
Advises Supervisor immediately of any situation that interrupts or prevents associates from achieving optimum throughput
Recommends ideas for improved quality, accuracy, and productivity
Participates and contributes during team meetings, creating organic followership within the team
Participates in continuous improvement and cost reduction projects
Cross trained and able to fill into areas, resulting from absenteeism
Ensuring items are reside in the proper location to support accurate cycle counting
Assist in the onboarding and training of new associates on all policies and procedures
Follow safety practices and ensure 5S principles are followed
Assist Supervisor in accessing individual workflows and recommending opportunity areas as needed
Administrative duties including, but not limited to, managing emails, maintaining hard copy schedules for each line/station, and meeting daily with Team Leader to report production plans and progress
Minimum Qualifications:
High School Diploma or equivalency
3-5 years of applicable experience
Onsite 100%
Experience in Sit Down truck; Reach truck experience
Working knowledge and experience of fulfillment operations
Interpersonal skills
Self-starter, detail oriented with organization skills
Technical and problem-solving skills
Experience in Warehouse Management Systems (WMS) Systems
Routinely show interest/knowledge in and offer suggestions/solutions for
continuous improvement
Able to be flexible in anticipating needs, lead multiple projects and manage
shifting priorities
Strong command of both written and verbal communication skills
Ability to act in a professional, courteous and diplomatic fashion with
fulfillment team
Physical Requirement:
Frequently required to stand, walk, stoop, kneel or crouch
Ability to lift fifty (50) pounds repeatedly
Safety shoes required and other PPE as working environment requires
Certified to operate Material Handling Equipment (MHE)
Minimum Years of Experience:
3
Travel Requirements:
5%
Required Level of Education:
High School
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