Mary's Center is committed to promoting diversity, equity and inclusion (DEI) within our organization and the communities we serve. We embrace diversity of experiences, ideas, and individuals, and seek to bring a diverse group of candidates to the table.
Important Note:
Mary's Center is mandating the COVID-19 vaccine + booster for all staff.
Position Summary
The Bilingual Telephonic Triage Assistant's role is to assist in the management of Mary's Center triage phone line to greater enhance the customer experience of patients and healthcare professionals.
Reportability
This position will report directly to the Telephone Triage Nurse Supervisor
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Qualifications
The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills & Abilities -
Language Requirement - Must have the ability to communicate effectively in English and Spanish as used by participants.
Physical Demands - Regularly required to sit; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds.
Work Environment - Mostly in a typical office or clinic setting with quiet to moderate noise level. May be exposed to extreme cold, heat, and humidity due to outside weather conditions. Opportunity to work a hybrid schedule - remotely & onsite, as needed.
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