Part-Time Student Assistant-Workflow Documentation Specialist

Indiana University
US - Indiana - Bloomington
May 10, 2024

The School of Public Health-Bloomington is seeking highly motivated and detail-oriented undergraduate students who are passionate about analyzing workflows and streamlining processes. This role offers valuable hands-on experience in documenting work processes, creating standard operating procedures, and contributing to organizational efficiency. The position provides flexibility to accommodate class schedules and offers the possibility of extending into the next academic year for qualified candidates.

Job Summary

For the right candidates, this position could extend into the next academic year, so 2nd and 3rd year undergraduates are encouraged to apply.

Department-Specific Responsibilities

Enhances the clarity of expectations.
Emphasizes proactive collaboration.
Identifies possible continuous improvement initiatives.
Works in partnership with departments to interview staff and create comprehensive workflow documents, work instructions, and standard operating procedures.
Conducts interviews with staff members to gain a deep understanding of job processes.
Creates clear and comprehensive workflow documents, work instructions, and standard operating procedures that accurately reflect current practices.
Collaborates with team members to identify opportunities for process improvement.
Ensures that all documentation adheres to SPHB policies and standards, promoting consistency and clarity.
Revises existing documentation as needed, incorporating feedback and changes.
Works closely with cross-functional teams to gather feedback and incorporate changes to enhance documentation quality and improve efficiency.

Qualifications

EDUCATION

Required

Currently enrolled as an undergraduate student at IU

Preferred

Majors in Management, Operations, Marketing, Accounting, Finance, or related fields

SKILLS

Required

Excellent written and verbal communication skills
Strong problem-solving abilities
Demonstrates ability to conduct effective interviews with staff at various levels
Meticulous attention to detail, ensuring accuracy and clarity in documentation
Proficient in Microsoft Office applications
Ability to work both independently and collaboratively within a team
Enthusiasm for learning and adapting to new challenges
Highly effective verbal communication skills
Strong ability in writing
Keen eye for detail

Preferred

Familiarity with process mapping tools or software.
Previous experience and/or coursework in organizational design, process documentation or technical writing.
Ability to work independently while following instructions

Work Hours

Work hours are flexible to accommodate class schedules.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

Multiple plan options for medical insurance
Dental insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Additional supplemental retirement plan options
Tuition benefit for IU classes
10 paid holidays per year
Generous Paid Time Off
Paid Parental Leave
Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Job Classification

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Student Employee

to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at *** or by visiting IUPD.

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