Field Operations Assistant

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

Why join the PetIQ Team?

Great company culture

Company is in growth mode, come be a part of our exciting growth

Full time employee benefits include:

Medical, Dental, Vision

Flex Spending Account

Company Paid Life Insurance

401(k) with Company Match

Employee Assistance Program (EAP)

8 Paid Holidays, 2 Personal Days and PTO

Short and Long Term Disability Insurance

Job Overview:

The Field Operations Assistant is responsible for assisting with many aspects of field office operations.

Assist with the management of all field office operational processes to include administrative facilities, inventory, and overall day-to-day operations of the business

Assist with office and warehouse organization and maintenance

Oversees and provides receipting of inventory, materials and/or services; verifies quantity and accuracy based on orders and/or completion of services; ensures inventory control system information and records are maintained, and inventory is stored in or distributed to proper and safe location

Live our competencies and reinforce brand promise with our partners, pet parents, and team members

Maintain all documentation and reference material and supplies as necessary for effective office/clinic operations

Ensure rigs are 'Rig Ready'. Stock with vaccines, prepare lot numbers, organize, clean and load the rigs utilizing the Rig Checklist

Communicate regularly with the Field Operations Manager and/or Assistant Field Operations Manager to ensure consistency in how operational P&P's are being executed as it relates to clinic/center operations

Participate in training initiatives pertaining to field office locations

Support and participate in weeknight and weekend clinics as well as working on rigs

Work schedule per the needs of the business

Ensure van cleanliness and maintenance

Other duties as assigned

Minimum Qualifications:

Must be 18 years of age or older

Safe driving record

Valid Driver's License required

Must enjoy and be comfortable working with pets of all sizes and temperaments, including handling and lifting animals as necessary

Ability to drive motor vehicles in various terrain and weather conditions

Must be able to work weekends, varied weekdays and times, occasional overnights 

Reliable transportation to and from work 

Sit for prolonged periods of time

Work for prolonged periods of time at a desk utilizing a computer

Work for prolonged periods of time in the field, including 12-14 hours days on occasion

Stand/walk/move about for prolonged periods of time while at a clinic

Education Requirements:

High School Diploma or equivalent required

Preferred Qualifications:

Present professional appearance and positive conduct

Knowledge of principles and processes for providing customer service

Basic accounting principles

Critical thinking skills

Independent judgment and decision-making skills

Detail oriented, ensuring accurate and reliable work product

Strong verbal and written communication skills

Strong ability to effectively work with cross-functional teams to direct and lead company initiatives and goals

Able to work independently

Strong organizational, problem-solving and analytical skills

Ability to switch focus rapidly in a fast-paced environment

Computer Skills (Microsoft Office, Time and Attendance/ HR Software, Scheduling Database, iPad)

Physical Requirements:

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Lift up to 150 pounds assisted; lift up to 50 pounds unassisted.