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Job Summary

Provides subject matter expertise and leads the deployment and integration of clinical programs, technologies, and workflows, ensuring alignment with regulatory requirements and organizational goals. Acts as a liaison between clinical, technical, and administrative teams, focused on planning and executing implementations that fit existing workflows while supporting patient care and operational efficiency.

Job Duties

  • Assists with planning and execution of clinical system implementations.

  • Develops and executes implementation plans, timelines, and milestones.

  • Ensures compliance with clinical standards, regulatory requirements, organizational policies, new workflows, and technology.

  • Assists during implementation phases to ensure smooth adoption of new workflows and technologies.

  • Serves as a resource for clinical teams, addressing questions and resolving issues promptly.

  • Delivers post-implementation support to maintain system functionality and optimize performance.

  • Provides ongoing support and troubleshooting during and after implementation.

  • Partners with clinicians, administrators, and IT teams to ensure seamless integration of solutions.

  • Acts as a liaison between clinical teams and technical teams to translate requirements and feedback.

  • Monitors implementation progress and identify areas for improvement.

  • Collects and analyzes data to measure program effectiveness.

  • Recommends enhancements to optimize workflows and system performance.

Job Qualifications

REQUIRED QUALIFICATIONS:

  • At least 5 years of direct clinical, healthcare technology implementation, or program management experience, or equivalent combination of relevant education and experience.

  • Registered Nurse (RN) or Advanced Practice Social Worker (APSW), or Licensed Behavioral Health Clinician (MSW, LCSW).

  • Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates.

  • If licensed, license must be active and unrestricted in state of practice.

  • Proficiency with Electronic Health Record (EHR) systems (e.g., Epic, Cerner, Meditech).

  • Strong understanding of clinical workflows and healthcare IT systems.

  • Ability to troubleshoot technical issues and provide practical solutions.

  • Familiarity with data analysis tools and reporting software.

  • Competence in Microsoft Office Suite and project management tools.

  • Ability to collect, interpret, and analyze data to measure program effectiveness.

  • Skilled in identifying process gaps and recommending workflow optimizations.

  • Strong critical thinking for resolving implementation challenges quickly.

  • Excellent verbal and written communication skills for training and stakeholder engagement.

  • Ability to explain technical concepts to non-technical audiences.

  • Strong collaboration skills to work effectively with clinical, technical, and administrative teams.

  • Experience managing timelines, deliverables, and priorities in fast-paced environments.

  • Ability to adapt to changing requirements and maintain focus on goals.

  • Detail-oriented with a commitment to accuracy and quality.

  • Self-motivated and able to work independently or as part of a team.

  • Comfortable in high-pressure situations and capable of meeting deadlines.

PREFERRED QUALIFICATIONS:

  • Certified Case Manager (CCM), Certified Professional in Healthcare Management (CPHM), Certified Professional in Healthcare Quality (CPHQ), or other health care or management certification.

  • Familiarity with change management principles and process improvement methodologies.

  • Experience creating executive summaries and decks as well as comfort presenting to varying stakeholders and audiences, including executive leadership.

  • Leadership and change management experience.

  • Medicaid/Medicare/Duals population experience.

  • Six Sigma Green Belt or higher certification.

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $76,757 - $149,676 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Read the full job description and apply online on the recuiter's web-site

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