IT Endpoint Systems Manager m/f/x

IT Endpoint Systems Manager (m/f/x) Your role at Dynatrace The Endpoint Systems Manager (ESM) is responsible for Dynatrace endpoints including but not limited to laptops, desktops, mobile devices and cloud PCs.
This position will supervise engineers working on Windows, Mac, Linux, iOS/Android platforms to ensure systems are regularly updated and secured to corporate standards.
ESM will work closely with corporate security and EDE senior leadership to implement new technologies to evolve our ability to manage and secure over 10,000 devices.
Manage system engineer staff in the endpoint team, including mentoring staff, task management, performance management, peer reviewing changes, performing regular 1:
1's, and leading projects related to departmental objectives.
Analyze existing endpoint management solutions across Windows, Mac, Linux, Android, and iOS systems.
Drive enhancements to automate software deployments/updates, security configuration, and environment improvements.
Work closely with corporate security and EDE senior leadership to create policies and procedures ensuring that end-user devices connecting to the Dynatrace network meet security and compliance standards.
Participate in audits and remediation efforts as needed.
Partner with the Technical Services team to identify and improve onboarding processes, build processes, and procedures.
Identify and solve problems at scale.
Regularly meet with the team on new efforts and discuss changes that will improve our end-user experience.
Responsible for evaluating and developing possible candidates from Technical Services, working with the Director of Infrastructure on hiring forecasts, creating job descriptions, and hiring new staff as needed.
Design solutions that maximize the best possible user experience.
Work closely with other managers to collaborate on initiatives, create necessary documentation, and perform necessary training for other groups.
Provide a client device purchasing budget plan to balance device reliability, business functionality, security, and costs.
Establish and maintain client software, hardware, and peripheral standards globally.
Liaise with vendors and Technical Services to deliver global solutions that meet Dynatrace business requirements.
Maintain a knowledge base to document solutions to known problems and internal procedures.
What will help you succeed Strong technical skills and communication skills.
Ability to concisely summarize a problem and recommended actions.
Significant experience with Microsoft Intune.
5+ years' experience in a management role.
Previous experience managing large device deployments.
Excellent time management skills.
Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security.
We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Compensation Data We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is EUR 71,000 gross per year based on full-time employment.
We offer a higher salary in line with qualifications and experience, and this role will be eligible for an annual bonus and equity.
About Dynatrace Dynatrace exists to make software work perfectly.
Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data.
This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
We're an equal opportunity employer and embrace all applicants.
Dynatrace wants YOU-your diverse background, talents, values, ideas, and expertise.
These qualities are what make our global team stronger and more seasoned.
We're fueled by the diversity of our talented employees.
Apply now
Full-time
Hybrid
Linz, Austria
IT
Job ID:
1714
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4.6 / 5 on Kununu
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