Process Owner ServiceNow

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We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual.
Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo.
You value inclusivity and want to join a culture that empowers you to show up as your authentic self.
You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.Position Overview:
The ServiceNow Process Owner role is responsible for helping to drive the strategy and execution for our ServiceNow ITSM Platform that serves all associates and departments that fulfill incidents.
As part of the Alteryx IT Enterprise Applications team, this role is directly responsible for defining and building relationships with internal stakeholders from across the enterprise, to anticipate changes needed and to follow through on the execution and delivery of new capabilities and enhancements at the speed of business.Domain Expert Leverages exemplary domain expertise to effortlessly ramp up on new technologies.
Experience with ServiceNow product/services and other related capabilities Works closely with IT leadership and functional leaders on how product area strategy impacts entire portfolio/platform and IT technical strategy.
Develop and implement standards for operational excellence and governance.Lead strategically Identifies and constructively communicates ways for team to improve best practices.
Drives issues forward to resolution with little guidance.
Considers long term vision by developing solutions that anticipate and enable Alteryx IT to address current and future needs.
Works with stakeholders to analyze business strategy, functional priorities, and business value to determine the right features to add to the backlog and overall feature prioritization.
Works closely with stakeholders to develop the roadmap and strategy around the product/service area.Execute Manages multiple projects and tasks simultaneously while meeting and maintaining reasonable timelines following communication guidelines.
Is responsible for decisions and deliverables that may impact multiple major features and technical teams.
Manages feature and function requirements and design documents, collaborating with functional stakeholders, in-house dev, infrastructure, application teams and other members of the IT organization to deliver Business Requirements Documents and feature specifications.
Monitors and manages successful delivery of features defined in the product roadmap with respective teams throughout the development life cycle; works to identify risks and remove impediments; discovers opportunities for improvement and keeps others informed.
Provide input and direction for project assignment (work breakdown) and delivery.Deliver value Demonstrate critical thinking and growth mindset, enthusiastic about learning new technologies quickly and applying the gained knowledge to address business problems.
Models best practices in their work, including decisions and efforts that reduce technical debt.
Communicates directly with stakeholders for feedback, discovery sessions, troubleshooting, and assistance.
Reinforces outcome-based thinking.
Communicates enterprise wide with others in an open, honest, and respectful way.
Required Skills:
5+ years of project/product management experience in technical organizations.
Demonstrated success defining and delivering IT product and or services.
Technical background; ITIL, ITSM platforms/products.
Experience with SaaS based ERP, CRM, HCM, or other enterprise platforms desired.
Excellent written and verbal communication skills.
Project management skills; problem-solving skills; strategic thinking and business acumen.
Effective documentation skills with ability to articulate technical information.
Excellent teamwork skills, ability to manage, interpret, and influence cross-functional teams.#LI-MW1#LI-REMOTECompensation:
Alteryx is committed to fair and equitable compensation practices.
The salary range for this role in Irvine, CA is $97k - $165k .
This position is also remote-friendly and, as such, compensation will ultimately be in line with the location in which the position is filled.
Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.
This role is eligible for variable compensation including bonus and stock grants.
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers.
If you meet some of the requirements and you share our values, we encourage you to apply.
As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.Benefits & Perks:
Alteryx has amazing benefits for all Associates which can be viewed here .

Read the full job description and apply online on the recuiter's web-site

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