Customer Services & Operations Agent

We are looking for what we call a Rental Operations Agent to be the face of our business in Kerikeri! Full Time, permanent position available Entry Level position with training provided Based at Kerikeri Airport A supportive, friendly, and caring culture Big international company with an opportunity to move internally About the Role:
From our customer counter, you will greet and interact with customers, market products and services and complete rental transactions, contracts and bookings.
To ensure our customers always get the best experience, you will also be required to inspect vehicles for damages and assist with the cleaning of our vehicles from time to time.
What we are looking for :
Full, clean, valid class 1 driver's licence is essential for this role Previous experience within the retail, hospitality, customer service or similar roles Ability to work in a fast-paced environment while delivering exceptional customer service.
Comfortable learning and using various computer systems to accurately input rental information (training will be provided) Ability to follow procedures and adhere to company guidelines and standards.
As we operate 7 days a week, you will be required to work 40 hours per week as per our rotating roster between 8 am and 9 pm.
This means you could be scheduled to work early mornings, evenings and weekends as required.
What's on offer:
$24.20 per hour, plus increase your earnings with our sales incentive scheme.
Uniform and parking provided.
Wellbeing programme incl.
life insurance, discounted health insurance and superannuation options Employee discounts on car rental across Avis Budget Group and our partners Access to discounts and offers from retailers and big brands.
Full training is provided to help you achieve your goals & reach your potential.
If you would like the opportunity to represent Avis Budget Group, then we want to hear from you! To put an application forward, please click Apply Now.
About Avis Budget Group:
We don't just rent cars.
We're changing the way people move.
Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.
With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar.
With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission.
Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise.