Customer Service Officer - Quality

GXO Logistics Inc
NL - Lelystad
May 3, 2025

Logistics at full potential

Are you a professional who thrives on the energy and ambition of a dynamic environment, yet values the stability of a large multinational company? Do you want to be part of something new and exciting, with a company that actively supports your career advancement? If so, we have the perfect opportunity for you!

At our expanding site in Lelystad, where we partner with a renowned Global Fashion brand, we are looking for a driven Customer Service Officer to join our Quality Control department.
This is your chance to contribute to something special while propelling your career forward! If you have experience of checking the quality of garments, have a knowledge of different types of material, an eye for detail when it comes to checking the stitching and overall look of garments plus a genuine interest in fashion, or have recently completed education in garments, then join us and take your career to the next level!

What you do on a typical day

Check all garments, inspecting reworks in terms of ironing, steaming, and sewing
Running tests, examine if the product meets the necessary requirements for distribution
Choosing the best ironing option together with the department and reporting any kind of incident related to quality issues
Manage and resolve quality incidents
Checking the quality and right finish of the textile after ironing, sewing, and steaming
Requests for goods measurements
Defining parameters for the samples received on the workshops from the suppliers
Checking the ironing of articles and contact with the ironing workshops to find solutions and advise on the most suitable type of ironing for the garment
Training on new finishes, quality, and parameters
Control of incoming goods and subsequent checking with department tools and applications

What you need to succeed at GXO

You have Textile Knowledge of tailoring and garments treatment with different types of ironing on an Industrial scale
You are fluent in English and have excellent verbal and written communication skills
Knowledge of Spanish would be an advantage
You have availability to work in shifts
You have an EU driving license
You are committed to deliver high quality work and you have a professional critical attitude
You are self-driven, result-oriented and like to work pro-actively
You have knowledge of Microsoft office and Excel

What we offer you

Besides a competitive salary starting at €2700 with a max of €3800 Gross per month (plus shift allowance) and a function with a lot of responsibilities and variety, we will assure you that not a single day is the same
A dynamic and growing organization, with lots of space for personal input and development
A highly motivated team on site with ambitions to grow and improve every single day
A pleasant working atmosphere on site and in your department

Unlock the potential of your future!

Your work environment

Working at GXO Logistics means working in a dynamic and international organization.
A fascinating environment with plenty of room for personal input and development.
Employees at GXO Logistics oversee their own success.
Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally.
We support you in your development, so that you can contribute to the entrepreneurship of our organisation.

GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries, like e-commerce, food & retail and industrial multinationals.
In the BeNe region (The Netherlands and Belgium) GXO BeNe operates from +30 different locations with its headquarters in Eindhoven (NL).

Want to know more about GXO Logistics?

Watch the video below or visit our website ******/watch?v=3P7NC8gl3bg

In short, this is the next place you want to work!

For more information, please contact Sharon Bird, Corporate Recruiter, she can be reached by email at:
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Interested?

Apply via the button and leave your recent CV.

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Read the full job description and apply online on the recuiter's web-site

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