Inside Parts Sales

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Purpose of the positionWaltco Lift Corp. is looking for Inside Parts Sales who will:
• Deliver the best possible experience to each and every customer as part of a customer centric team.
• Drive and support aggressive Parts and Service (P&S) growth (at target margins) in assigned region.
• Be the voice of WALTCO P&S to the regional customer base.Main tasks and responsibilities:
• Respond to incoming calls and emails from Waltco Parts customers
• Provide quotes, lead times, shipping info and other areas of assistance to our customers and regional reps
• Develop / Grow / Manage relationships with assigned (or prospective) WALTCO P&S customers in region
• Deliver world-class P&S and service support to internal and external customers
• Provide account setup services and system integration support for new P&S customers
• Participate and support unique P&S sales contests and programs to drive sales in the region
• Seek out opportunities to cross-sell WALTCO products into generalized tail lift repair providers
• Support "warm" pipeline of P&S and service prospect customers for Inside Sales organization
• Become support for first line of defense in reporting and driving resolution to emerging issues in the field
• Collaborate with customers (new and legacy) to develop a P&S stocking program where applicable
• Provide reporting and input on regional P&S sales activities as well as competitive intelligence
• Execute corporate pricing strategy as well as rebate / discount strategy per guidelines
• Document all meaningful activities in WALTCO CRM system (Salesforce)What you'll need to succeed:Education:
• Minimum of high school diploma or GED required
• Associates or Bachelors degree and/or equivalent experience preferredWorking experience:
• Minimum four (4) years of experience in field sales capacity, preferably in P&S / component sales
• Prior industrial equipment / automotive retail P&S sales / customer service experienceCompetence and skills:
• Good time management (organizing, planning, prioritizing) skills
• Customer-oriented
• Working knowledge of profit/loss accountability, solid business acumen.
• Good communication skills, both oral and written
• Strong technical aptitude and/or technical knowledge
• Extensive computer skills (Microsoft Office products / CRM systems) with accurate data entry skills
• Detail and results oriented
• Ability to multi-task and demonstrate strong work ethics with a professional and cooperative attitude
• Ability to work independently with limited supervision
• High-moral character and commitment to fostering and growing a team environmentLanguage skills:
• English requirement
• Quebecois French a bonusLicense/Certificate:
• Current Driver's LicenseYou will be part of:We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.Nearest Major Market: AkronNearest Secondary Market: Cleveland

Read the full job description and apply online on the recuiter's web-site

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