Client Services Associate – German Speaker

About This Role

As a Client Service Associate, your work is at the heart of what this organisation does: you'll be the link between their blue-chip clients and the expert knowledge they seek.

Throughout a fast-paced workday, you will be working on urgent projects from your assigned client users at investment funds, consultancies, and businesses. Some of your responsibilities will include:

Fielding incoming client briefs and identify the knowledge gaps they're looking to fill
Utilising business acumen to identify relevant experts in the industry or topic of interest
Proactively scheduling calls with prospective experts via phone and email (including cold calling)
Engaging experts and vet them against your client's questions
Proposing a shortlist of experts to your client and schedule and manage all client-to-expert interactions
Delivering excellent service to both clients and experts

What We Can Offer:

More expert, project, and client-facing responsibility than other entry level roles
Directly measurable commercial impact and significant earnings potential from the get-go
Learn to confidently transact with senior executives and sophisticated clients at top-tier investment funds, consultancies and Fortune 500 companies
A unique training curriculum and intense on-the-job training helping you develop highly transferable commercial and managerial skills
A clear career path for advancement to Manager after 24-30 months, and to Business Unit VP after ~5 years
An inspiring, high-energy environment with ambitious peers of 60+ nationalities

Who We're Looking For:

To succeed in this entry-level role, you need to be motivated by delivering results for your clients and by achieving commercial goals. This is a communications- intense frontline role, requiring a client-first mindset and the ability to multi-task across an action-packed workday.

Successful candidates generally possess:

Undergraduate degree, no subsequent experience necessary
Track record of strong academic performance (equivalent of 2:1 or above)
Extracurricular achievement throughout school and university
Internship experience evidencing an interest in business
Outstanding communication skills
Fluent English and German at C1 level is required; experience living or working in continental Europe is desired

Compensation And Benefits

Expect total first-year compensation in excess of £47,000 consisting of (i) annual base salary of £40,000 and (ii) uncapped variable compensation linked to individual performance.
4% matched pension contribution on qualified earnings.
Comprehensive private health insurance coverage and dental insurance.
25 vacation days, 8 bank holidays, and business closure over the Christmas break.
State-of-the-art office with amenities in the City of London; option to WFH each Friday.

Read the full job description and apply online on the recuiter's web-site

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