Technical Production Manager - Experience Marketing Agency

As a Technical Producer you will play an important role in implementing our clients' objectives. Working in collaboration with colleagues in the Integrated Production, Strategy & Planning, Creative and Digital disciplines, you will strive to deliver your project on time, on budget and on brief, every time.

You will play an integral part in championing your area of Technical Production expertise within the business, in addition to providing excellent service to our clients, ensuring commercial success for GPJ and the continued growth and development of your competency across the agency's Integrated Production team.

Key Responsibilities

Operational Delivery

• Management of projects, or technical production project areas, leading teams to deliver based on skill and experience for the client
• Responsibility for the creation and ongoing management of production schedules, timelines and detailed event plans to ensure projects are on track, providing regular status updates to the Project Lead
• Work with suppliers to obtain quotes for projects and oversee delivery on site
• Development and management of production budgets, including post event reconciliation
• Management of key suppliers, ensuring delivery of their project area is delivered within budget and to a quality in line with client and GPJ expectations
• Briefing the creative team on project requirements and ensuring that the output from these teams falls within overall project timeline
• Create RAMS documents and other health and safety documentation for all events
• Accountability for the quality of projects delivered within your remit, including the provision of operational expertise to the client as required

Creative

• Support the project cycle to ensure the creative and innovative ideas fulfil the client brief
• Demonstrate a strong understanding of the creative process, recognising the importance of the strategic objectives and ensuring they drive the overall output
• Attend key meetings to provide input / expertise related to production elements within your remit
• Cross-agency collaboration to ensure an aligned approach for meeting client objectives

Talent Management

• Understand and be able to communicate knowledge of the skill sets and abilities across the Integrated Production department
• Demonstrate leadership attributes by supporting positive change, managing your workload, and striving for best practice
• Ability to clearly communicate performance expectations to direct reports and line managers
• Ability to nurture, grow and develop a team
• Drive, support and champion learning and development where agreed and necessary

Client Relationships

• Providing key project updates to project lead and clients via a mixture of different channels
• Partner with the Executive Producers to provide counsel on deliverables, managing client expectations accordingly
• Collaborate with Executive Producers to ensure we successfully meet the clients' objectives and deliver great results

New Business Development

• Support the pitch lead by managing all Technical Production elements of the pitch process
• Responsible for providing timely, accurate support on RFP responses including budgeting and supplier liaison
• Attend and present pitch presentations when required
• Actively promote GPJ through best practice

Finance

• Accountable for profitability all project deliverables within your remit
• Ensure projects are consistently on brief, on time and on budget
• Responsible for obtaining, reviewing and responding to vendor quotes, ensuring we are working with best in class partners and vendors, with regular negotiations to drive value, profitability and efficiency
• Accountable for PO creation / distribution for your elements of the project
• Support the Executive Producer with the timely and accurate management of budget reconciliations (often across multiple currencies)
• Validate vendor invoices and managing change orders (including notifying the project lead)

About you

• You have the ability to articulate a clear vision of project success, in order to gain the confidence of a client audience
• You demonstrate a calm and positive attitude
• You're adaptable and open to unexpected requests and ways of working (priorities and requirements can frequently change in an agency)
• You are always willing to help other people within the project, across departments
• You're curious and eager to learn about the industry, clients' business, tech solutions
• You are solutions focused/ creative problem solver - presenting solutions to roadblocks in order to move forward
• A challenger - you're always looking to improve work rather than, 'we've always done it like this'!
• You are persistent and patient - persistence to follow up with stakeholders and clients but demonstrating empathy in understanding agency and client partners' workload
• You're truly passionate about planning and delivering a best-in-class event
• You're decisive, with the ability to make several decisions at once, and quickly
• You demonstrate leadership attributes by supporting change, managing workload and driving best practice

Your Background, Skills & Experience

• Strong project management skills and experience of leading on-site teams/ suppliers to deliver
• Good understanding of AV needs for events - from conferences to expos
• Good understanding of Power/Connectivity requirements to prepare briefs and liaise with suppliers
• Good understanding of construction methods/materials for exhibitions, stage sets and activations
• Good understanding of graphics artwork and print formats
• Ability to interpret floor plans and build packs
• Proficient in Google workspace and other software
• Experience of managing complex project/s
• Experience in developing budgets and timelines
• Experience of working within a large project team, ability to lead on a particular workstream
• Experience in conference, exhibitions and digital events
• Experience of responding and delivering to clients with digital, social media or tech solutions
• Strong presentation skills
• Strong understanding of financial software
• Relevant H&S qualifications would be an advantage e.g. IOSH
• Experience of working internationally is an advantage