Field Service Representative m/f/d - Germany

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Field Service Representative (m/f/d) - Germany page is loaded Field Service Representative (m/f/d) - Germany Apply locations Plattling Frankfurt time type Full time posted on Posted 4 Days Ago job requisition id R003165 Employment Status:
RegularTime Type:
Full timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision:
making the world a better, safer, more sustainable place.
It's been part of our mission for nearly one hundred years:
from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.Our employees take pride in making a difference in people's lives through the work that we do.
We're looking for people like you to help make it happen.Job Summary:
The Field Service Representative maintains the integrity of the CSA registered mark by conducting factory inspections and safeguarding on-going conformity of products bearing the CSA Mark.These are your tasks:
• Conduct factory inspections at CSA authorized factories (remote and on-site).• Select representative product samples to audit; determine if sample complies with all applicable standards and Certification report; review quality control and testing documentation.
• Prepare Factory Inspection Reports (FIR), Initial Factory Evaluation (IFE) reports, and consumer product evaluation reports to document inspection findings per procedures and work instructions.• Review previous FIR's to determine if previous deviations have been corrected.With supervision, determine satisfactory corrective action and time frame to implement the changes; determine if non-compliance merits stop shipments, re-investigation or removal of CSA mark and takes appropriate action.• Maintain contact with clients by following up, providing information, and responding to inquiries.Keep current on new services available and communicates these to clients as necessary and assist clients with making changes to their records (address, company name, etc) with CSA.What we expect:
• Electrical, Mechanical or Chemical Engineering or Associates Degree• Licensed Electrician with related experience• Bachelor's Degree in Engineering• 5-7 years' experience (industry related experience will be an asset)• Ability to work remotely and independently (Home office)• Strong-effective communication skills• Strong conflict resolution skills to be able to handle difficult situations• Ability to read and interpret engineering drawings and test data• Computer skills (word processing, e-mail)• Usage of calibrated measurement instruments, high voltage test equipment, hand tools• Ability to manage multiple inspection files and changing schedules and deadlines with supervision• Working knowledge of laboratory instrumentation, as well as general laboratory procedures as they relate to performing factory inspections • Good communication skills in German and English (oral and written) Knowledge of an additional European language (i.e.:
French or Italian) welcome • Ability to travel as needed and/or with short notice .
This job requires 75 % of travelling.
• Applicants from greater Frankfurt area are welcomeWhat we offer:
• An interesting and highly varied job• Possibility of mobile working and flexible working hours• Fitness & health program for a relaxed balance to the daily work routine• Company pension scheme• Lease a Bike• Permanent employment and a secure job for the years to come CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion.
We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws.
We are an organization where opportunities are based on skills and abilities, and differences are respected and valued.
Please contact us at *** if you require accommodation in the interview process.
Similar Jobs (1) Field Service Representative (m/f/d) for Northern Germany locations Plattling time type Full time posted on Posted 10 Days Ago CSA Group is one of the largest standards development organizations in North America, conducting research and developing standards for a broad range of technologies and functional areas.
CSA Group is also a global provider of testing, inspection and certification services for products in many market sectors, and a leader in safety and environmental certification for Canada and the U.S.
The CSA mark appears on billions of products worldwide.
For more information about CSA Group, please visit csagroup.org .
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