Full Time Client Account Manager

Empire Life
CA - Quebec - montréal
April 26, 2025

Account Manager, Group Retirement Services Location:
Hybrid - Burlington , Toronto , Montreal
Empire Life is looking to hire an Account Manager to join our Group Solutions Sales team! As an Account Manager, you will drive sales within a defined territory by developing new Distribution Partners and ensuring Empire solutions are appropriately positioned.
The incumbent is guided by defined procedural constraints and works under the broad supervision of the VP, Group Distribution.
Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.
Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.
Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
Identify high potential accounts and explore, develop and manage mutually beneficial working relationships
Support GRS sales and service
Build relationships within Empire Life in order to leverage organization in servicing Distribution Partners and delegate service issues accordingly
Represent the Empire Life brand through regular interaction with Distribution Partners
Establish quote guidelines including the monthly subsidy direction for internal stakeholders; ensure implementation and issue concerns are resolved; support the development and execution of business case to support sales decisions
Act as escalation point for internal stakeholders to support the resolution of quote, issue, service and renewal issues
Manage subsidy and acquisition for assigned block of business; Identify and develop high potential accounts for transition to sales team members that are aligned to the regional sales business plan
Ensure sales automation tool is updated and maintained on a timely basis
3+ years work experience in insurance/financial services industry in group benefits including retirement savings plans with an understanding of Distribution Partner needs
~ In-depth knowledge of underwriting principles, technical pricing capabilities and group insurance product and policy provisions
~ Knowledge of word processing, spreadsheet, email, internet and database software
~ Knowledge of the group insurance products and sales activities of competitors
~ Well-developed sales and marketing skills
~ Ability to manage high volume with effective time management skills
~ English is required for communicating with English speaking customers, advisors, or employees across Canada.

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

Competitive uncapped commission, for sales positions
A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
Flexible work arrangements and an annual allotment of personal health days.
A defined contribution pension plan with generous employer matching
We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.
Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people.
Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process.

Read the full job description and apply online on the recuiter's web-site

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