Process Improvement Leader - Digital & Technology Focus

Driving Ambitious Projects while Building Trusting Relationships

As a Process Improvement Leader, you'll be at the forefront of leading impactful projects, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering stakeholders to make well-informed decisions while navigating complex challenges. In the digital and technology vertical of the role, you will be focused on projects that directly impact technology or the technology teams. This dynamic environment promotes innovation, entrepreneurship, and continuous professional development, offering you ample opportunities to grow and make a real difference.

Process Improvement Leaders come from a wide range of backgrounds, bringing unique perspectives to the role. As you deepen your expertise and broaden your scope of responsibility, you will be continuously challenged to deliver exceptional results. Those who demonstrate outstanding leadership, strong execution, and measurable process improvements will be fast-tracked for higher-impact projects and additional leadership opportunities, positioning you for further success within the organization.

Why Join Us?

• Transforming Business:
  Work for a dynamic, medium-sized Canadian company in a stable, evolving industry.
• Growth and Impact:
  Play a critical role in improving processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
• Collaborative Environment:
  You'll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
• Voice and Influence:
  Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.

What You'll Do

• Lead Process Improvement Projects:
  Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
• Develop Management Systems:
  Support the creation and implementation of process controls, reporting systems, and training materials.
• Train and Develop:
  Provide both formal and informal training to employees and new Process Improvement Leaders on process improvement methodologies.
• Project Management:
  Plan, organize, and execute projects, ensuring tasks are completed on time and within budget. Anticipate needs, manage resources, and drive results.
• Quantify Results:
  Utilize business acumen and data skills to quantity project results in a simple and clear manner.
• Foster Innovation:
  Promote and support innovative thinking by implementing programs that encourage new ideas and methodologies across the organization.
• Build Relationships:
  Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve project goals.

What We're Looking For

Education:
A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.

Skills & Experience:
A mix of education and practical experience in areas such as:

• Data Science, Analytics, & Visualization
• Process Design & Systems Thinking
• Digital Development Programming
• Project Management
• Business Analytics
• Or other relevant fields

Key Qualities

• Fast learner with excellent critical thinking and listening skills
• Clear, concise communicator
• Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
• Strong leadership abilities
• High self-initiative and ownership of projects

Additional Information

• Location:
  Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
• Language Proficiency:
  Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit
/empire.ca/workatempire.

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact *** .