Sales Engineer

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Sales Engineer at Fintech

3 days a week in the office (downtown Toronto)

$150-170K base with 15-20% bonus

Key Responsibilities:

  • Become the expert on our emerging Digital Wallet product ecosystem
  • Deliver client training, product education, use case demonstrations, and sales support to help clients showcase our solutions to their end users
  • Utilize customer relationship management tools to gather and communicate client feedback to product teams and advocate for improvements
  • Analyze client product usage to identify new opportunities that address their business needs
  • Lead the solution design phase by proposing cross-product (payments and verification) implementations that solve client challenges
  • Communicate clear and compelling value propositions that position our products favorably against competitors
  • Participate in discovery sessions with Product Owners to identify opportunities and develop solution proposals including presentations and demonstrations
  • Provide comprehensive pre-sales and post-integration consultation to ensure solutions meet client requirements
  • Work with stakeholders to define, document, and implement partner integration solutions
  • Support multiple partner integration projects as a subject matter expert to ensure continuity throughout the client journey
  • Represent customer perspectives to product and marketing teams
  • Monitor and report on pipeline opportunities using CRM tools
  • Ensure partner interfaces meet both business and technical requirements
  • Stay current on industry trends, technological advancements, regulations, and competitive landscape to identify opportunities and threats
  • Maintain relationships with business, product, and technical stakeholders to resolve escalated issues
  • Support proof of concepts, technical trials and provide constructive feedback

Qualifications:

  • 10+ years of hands-on experience in the payment technology space or as a Solutions Engineer with technical consulting/support capabilities
  • Eligibility to work in Canada in a full-time capacity
  • Bachelor's degree in business, commerce, or a related field
  • Previous experience in the digital payments industry is highly valued
  • Thorough understanding of Digital Wallets and In-App Payment technologies
  • Outstanding presentation and problem-solving capabilities
  • Ability to effectively multitask, prioritize, and meet deadlines
  • Skilled at working with cross-functional teams, building relationships, and fostering collaboration
  • Strong communication skills to convey complex information clearly and impactfully
  • Proven record of driving continuous improvement initiatives

Read the full job description and apply online on the recuiter's web-site

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