Sales Consultant

We're looking for a talented Inside Sales Consultant to grow our team. If you are a natural seller and have experience selling cybersecurity services, or want to grow in this area, we have an excellent opportunity for you. As part of the Control Gap team, you'll work with high-profile clients in various industries to help sell cybersecurity, risk and compliance services and maintain customer relationships. We analyze, assess and design effective security controls to help clients achieve Payment Card Industry (PCI) compliance, privacy compliance, and to improve enterprise-wide security. We value strong personable and natural sales influencing skills. You also must have exceptional written and verbal skills with real world work experience as an Inside Sales Consultant. Our people are our most valuable assets, and we believe in fostering career development and growth opportunities for every individual on our team. We offer a competitive benefits package and an excellent work environment that encourages team success.
Responsibilities:
Handle inbound and outbound calls with both prospects and existing customers
Qualify and process leads, requests, orders, renewals via website, email, phone and referrals
Interface with vendors and partners to facilitate customer requests
Prepare and conduct presentations to potential and existing clients as needed
Check data accuracy in deals, RFPs, statements of work, agreements
Maintain and update customer records and sales activities in CRM
Meet or exceed sales targets and goals set by management
Timely handover of completed deals to the project management team
Communicate important feedback from customers to various internal teams and management
Stay up to date with new products and services
Work with the marketing team to develop and execute sales campaigns and promotions
Identify sales opportunities and generate leads through research, networking, and prospecting
Represent the company at various trade shows, conferences, and other industry events to network and generate leads
Additional administrative duties as required

Education and Work Experience:
Proven work experience as a Sales professional
Minimum 3 years of experience in consultative selling
Proficiency in selling Cybersecurity, risk or compliance services to various industry verticals is an asset

Industry Certifications:
Completion of a Sales Methodology program is an asset (i.e. SPIN, Challenger, Sandler, etc.)
Certification in Marketing, Sales or relevant field is an asset
Certified Sales Professional (CSP), or equivalent is an asset
Industry certifications in the Information Security/Audit is an asset
Industry vertical specific training or certifications is an asset

Technical Skills:
Familiarity with, or eagerness to learn various information security concepts including:
network and wireless security, application security, industry best practice frameworks, systems hardening, data encryption, data privacy, incident response, business continuity, physical security, risk assessments, vulnerability scanning, penetration testing, file integrity monitoring, log monitoring, and security governance controls (i.e. policies, processes, standards, procedures).
Familiarity with various security products and technologies
Proficiency in standard MS Office tools (MS Word, Excel, PowerPoint, Teams OneNote)
Familiarity with various web conference tools (Google Meetings, Cisco WebEx, Zoom)
Hands on experience with CRM software (HubSpot, Salesforce, etc.)
Hands on experience using prospecting and research tools such as LinkedIn, Zoom Info, Seamless AI, etc.
Understanding of sales performance metrics
Ability to develop and execute email communications for client campaigns
Ability to research a prospect or client using provided tools
Ability to prepare and deliver standard and tailored presentations on services and products

Soft Skills:
Ability to work both autonomously and collaboratively as a team player
Exceptional customer service, communication (written and verbal) and interpersonal skills
Dedication to helping meet or exceed client's needs and expectations
Attention to detail
Strong organizational and time management skills
Ability to work under deadlines.
Honesty and integrity
Ability to jump in and assist to help close a deal.
Ability to maintain energy, optimism and positive attitude in challenging times.
Ability to facilitate a meeting or conversation to ensure a positive outcome.
Ability to handle difficult discussions with clients and partners to determine the next steps and follow up until client satisfaction is achieved.
Ability to accurately communicate with the internal team's service(s) sold, and raise risks, concerns, special circumstances or deviations from standard service offering
Ability to manage discussions and presentations, objections and pivot accordingly to achieve message and determine next steps.
The ability to take ownership of an error or miscommunication and create a path of recovery to client satisfaction.
Ability to anticipate trends in industry
Ability to offer creative strategies to sell and secure sales with new and existing clients.

Benefits:
~ Company paid medical, dental and wellness benefits
~ Company paid continuing professional education.
~4 weeks of paid vacation, with 5 weeks of paid vacation after 5 years of service
~ Company team building events throughout each year
~ RRSP contribution matching
~ Competitive compensation structure

Work Options:
Access to reliable transportation to travel to company offices and client work sites
Ability and willingness to travel for conferences/trade shows
Hybrid work options, including working from home.

Industry
~ Computer & Network Security

Employment Type
~ Full-time