Client Service Professional

BDO Canada
CA - New Brunswick - Saint John
May 12, 2025
Management

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

Our Saint-John office is looking for a Client Service Professional to join the Office Administration team and own the following responsibilities:

Attending to customer inquiries; whether by phone or walk-in, in a timely and professional manner
Receiving and routing calls, providing directory assistance, and directing inquiries to proper departments or individuals
Providing administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functions
Handling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etc
Receiving and processing payments
Maintaining the front desk and reception area in an organized and professional manner
Sort and deliver incoming mail, cheques, and courier packages, post outgoing mail
Assisting in setting up of meeting rooms for training and various events
Maintain the appearance and cleanliness of the kitchen and meeting rooms
Ensure reception is open/closed appropriately, ensure security requirements are set each night and holidays
Providing administrative support where needed to the team including, but not limited to, document preparation, electronic filing of documents internally and externally, and maintaining a shared email inbox with another reception team.
Various other duties as required

How do we define success for your role?

You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration
You understand your client's industry, challenges, and opportunities; the client describes you as positive, professional, and delivering high-quality work
You identify, recommend, and are focused on effective service delivery to your clients
You share in an inclusive and engaging work environment that develops, retains & attracts talent
You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
You grow your expertise through learning and professional development.

Your Experience And Education

Experience in a professional reception role and general administrative duties is advantageous
A Business Diploma, Office Administration course or similar is highly regarded
Ability to stay organized within a busy work environment
Ability to support high level management demands with a strong attention to detail
Deadline and detail-oriented with the ability to work independently
Exceptional time management, organization and prioritization skills
Ability to work with and maintain confidentiality with sensitive information
Professional demeanor
Proficiency with Microsoft Office Suite
Excellent communication and interpersonal skills
Ability to work flexible hours and overtime as needed

Why BDO?

Our people-first approach to talent has earned us a spot among Canada's Top 100 Employers for 2025. This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It's about creating work experiences that meet everyone's needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

With your consent, BDO Canada may use AI technology (Microsoft Copilot) to transcribe during preliminary conversations, solely for the purpose of note-taking and not for other purposes, such as resume review, evaluation or selection of candidates.

More information on BDO Canada's Privacy Policy can be found here: Privacy Policy | BDO Canada

Ready to make your mark at BDO? Click 'Apply now' to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
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Read the full job description and apply online on the recuiter's web-site

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