Banking advisor On-Site

National Bank
CA - New Brunswick - Saint John
May 19, 2025
Financial

Attendance On-Site

Job number: 25797

Category: Support

Status: Permanent

Type of Contract: Permanent

Schedule: Part-Time (25 hours)

Location: Saint John, New Brunswick

Area of Interest: Advisory services, Personal banking

A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You'll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients.

Your job:

Greet clients and answer questions.
Help clients use our banking applications and ABMs.
Listen to clients' needs and resolve situations that may be complex.
Give advice and offer transaction solutions for Personal Banking clients.
Demonstrate the ability to build lasting business relationships.
Ensure client satisfaction and engagement.
Refer your clients to your specialist colleagues for their specific needs.
Ensure adherence to compliance and risk management rules.

Your team:

The branch is open one day a week until 6:00 PM. This position reports to the Customer Service Manager and the Branch Manager. Every day, you will work with a team of experts specialized in investment, credit, mortgage financing, and more. Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love. We rely on our colleagues to share knowledge and help each other. After gaining the necessary experience in your role as a Banking Advisor, many options will be available to you, including advancement in the same role or moving to another region or branch. We offer many career opportunities and encourage internal mobility. Our training programs use on-the-job learning to help you master your role. You can access personalized training content on topics such as banking solutions and the advisory approach to support your ongoing learning. You'll also have access to colleagues with a wide range of expertise, experience, and backgrounds to enrich all aspects of your development.

Prerequisites:

College diploma (DEC) or equivalent
Customer service experience, inclusive attitude, and openness to diversity
Positive attitude and empathy for clients
Interest in technology and skilled in sharing knowledge
Ability to adapt to different situations

Skills:

Accountability
Brand Ambassadorship
Business Development
Client-focused
Detail-oriented
Digital literacy
Driving Results
Emotional Intelligence
Empathy
Humility
Learning Agility
Oral Communication
Teamwork

Your benefits:

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family:

Health and wellness program, including many options
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

We're putting people first. We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates!

What can you bring to our team? Come live your ambitions with us!

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Read the full job description and apply online on the recuiter's web-site

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