QA Lead

Product Madness is searching for a QA Lead who will be responsible for fronting the quality of our mobile applications. You will work with both internal and external global teams to support regular feature, content and technical releases from concept through to launch, all the while retaining the utmost levels of quality using a variety of tools and processes.

What You'll Do

Drive the creation, maintenance, and implementation of dedicated test suites and associated test cases

Lead by example through hands-on testing, and review other testers' reports while maintaining a tidy and prioritized backlog in coordination with the Producer

Keep the project team & business stakeholders up to date with project QA reports on milestone progression, priorities, and blockers

Ensure your respective project is released to the highest quality, both in terms of defect mitigation and usability experience

Work closely with Customer Support to investigate, document, and, where necessary, push for swift resolution of Live issues, understanding where potential gaps existed and plugging these for future circumstances

Support in the training and mentoring of more junior members of the team, including those based offshore

Aligning with the Mobile QA Manager's vision, standardize QA processes with other projects, providing feedback and suggestions to better them where necessary

Work with the Mobile QA Manager and Technical Test Manager to help support the incorporation and movement toward automated tests, using this to strengthen test efficiency

Provide release reports, test plans and various other documentation to key stakeholders

Monitor app health regularly via tools such as New Relic, flagging and investigating concerning trends where applicable

Work alongside the Technical Test Manager to capture monthly Technical KPI data to be discussed with the project team

Support the Mobile QA Manager in attaining the team's financial year goals through ownership and tracking of personal KPOs / OKRs

Good knowledge in the Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC))

What We're Looking For

5+ years of experience in a quality assurance role

Exceptional leadership skills with proven experience

Strong verbal/written communication & an excellent attention to detail

Strong time management, accountability, and organizational skills

An ability to negotiate and ensure your and your team's message is heard, whilst also understanding business needs and balancing

Energetic, enthusiastic, and self-motivated

A strong commercial awareness with an understanding of business priorities and goals

Exceptional reporting capabilities

Extensive knowledge of JIRA and/or similar bug tracking tools

A sound understanding of Charles, Postman, or similar tools to aid with test coverage

Knowledge of Data Science and proven record in using this to better processes

Knowledge of submission workflows for mobile applications (Apple/GooglePlay/Amazon)

Extensive experience in test suite creation and maintenance

Why Product Madness?

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino.

With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day.

But don't just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the 'Employer of the Year - Media and Entertainment' category.

So, what's stopping you?

Product Madness is searching for a QA Lead who will be responsible for fronting the quality of our mobile applications. You will work with both internal and external global teams to support regular feature, content and technical releases from concept through to launch, all the while retaining the utmost levels of quality using a variety of tools and processes.

What You'll Do

• Drive the creation, maintenance, and implementation of dedicated test suites and associated test cases

• Lead by example through hands-on testing, and review other testers' reports while maintaining a tidy and prioritized backlog in coordination with the Producer

• Keep the project team & business stakeholders up to date with project QA reports on milestone progression, priorities, and blockers

• Ensure your respective project is released to the highest quality, both in terms of defect mitigation and usability experience

• Work closely with Customer Support to investigate, document, and, where necessary, push for swift resolution of Live issues, understanding where potential gaps existed and plugging these for future circumstances

• Support in the training and mentoring of more junior members of the team, including those based offshore

• Aligning with the Mobile QA Manager's vision, standardize QA processes with other projects, providing feedback and suggestions to better them where necessary

• Work with the Mobile QA Manager and Technical Test Manager to help support the incorporation and movement toward automated tests, using this to strengthen test efficiency

• Provide release reports, test plans and various other documentation to key stakeholders

• Monitor app health regularly via tools such as New Relic, flagging and investigating concerning trends where applicable

• Work alongside the Technical Test Manager to capture monthly Technical KPI data to be discussed with the project team

• Support the Mobile QA Manager in attaining the team's financial year goals through ownership and tracking of personal KPOs / OKRs

• Good knowledge in the Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC))

What We're Looking For

• 5+ years of experience in a quality assurance role

• Exceptional leadership skills with proven experience

• Strong verbal/written communication & an excellent attention to detail

• Strong time management, accountability, and organizational skills

• An ability to negotiate and ensure your and your team's message is heard, whilst also understanding business needs and balancing

• Energetic, enthusiastic, and self-motivated

• A strong commercial awareness with an understanding of business priorities and goals

• Exceptional reporting capabilities

• Extensive knowledge of JIRA and/or similar bug tracking tools

• A sound understanding of Charles, Postman, or similar tools to aid with test coverage

• Kno.