Content Implementation Specialist

Company Profile:
Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry.
Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions.
With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference.
At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity.
Apply today and become a part of our exciting journey!Position Overview:
LawDepot.com is currently expanding and looking to recruit a Content Implementation Specialist in Edmonton, Alberta.
In this role, you will be responsible for creating interactive web products and services that are helpful, easy to understand and a pleasure to use for our 25 million plus yearly visitors.
A primary responsibility will be to research and build new questionnaires that customers fill out to create customized documents.
This is a full-time permanent position, working 37.5 hours per week with opportunities in office or hybrid.Primary Responsibilities:
Create and implement new interactive questionnaires and documents for our websiteUse multiple low-code or no-code Content Management System (CMS) platforms to build and publish document templatesConduct research and user testing to help optimize the customer experienceWrite and edit questionnaire content to make the creation of document templates simple and easy for our usersAssess the viability of new features and documents to expand our selection of document templatesPrepare feature requests, ensuring clear requirements are communicated to our development teamCreate project plans, track corresponding work, and make changes to the project scope when neededConduct peer reviews to maintain high quality standardsCollaborate with our Legal, Research, Design, Development, and QA departments to create powerful documentsAnalyze the sales performance of documents to optimize project effectivenessExplore, create and follow best practices for our web productsKnowledge and Skill Requirements:
Post-secondary education in Writing, Communications, Business, Library Science, Software Development (ex.
DMIT), or other relevant fieldsAbility to learn, work with, and troubleshoot various types of CMS platformsExpertise in planning, organizing, and overseeing projects from initiation to deliveryAbility to identify opportunities and suggest new ideasSelf-driven with the ability to work both independently and as part of a teamExcellent written and verbal communication skillsAbility to identify and prioritize high-impact business objectivesExperience with coding or web design would be an assetUnderstanding of conversion optimization, consumer psychology, and online marketing would be an assetWhy You Should Join the LawDepot Team:
Excellent total compensation packageComprehensive health and dental benefits, plus an additional Health Care Spending/ Personal Spending AccountGreat work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)Three weeks paid vacation, plus bonus personal daysContinuous learning opportunities, including LinkedIn Learning subscriptions and training budgetsCompany share planFree catered lunches for the entire officeMonthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)Casual work environmentPersonal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)Free and easily accessible parkingSouthgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes awayHybrid working arrangements for balance between getting work done at home and engaging with others in the officeHow to Apply:
Please submit a resume and cover letter by email to *** or submit online via our Careers page at
/lawdepot.ca/careerWe thank all applicants; however, only those selected for an interview will be contacted.