Bilingual Accounts Receivable Administrator

Join a Company That's Making a Difference!

Are you looking for a career where you can contribute to creating safer communities? Do you want to be part of a team that values your skills, listens to your ideas, and supports your growth? If you're ready to thrive in a dynamic, fast-paced environment, Triton Canada is the place for you! Here, we foster ambition, accountability, and innovation-all while making a real impact.

About Triton

At Triton Canada Inc., we deliver cutting-edge background screening and case management software to help organizations make informed hiring decisions. Our mission is clear: We deliver background screening and case management software. Our vision? To create safer communities.

We believe in caring about people, whether it's our employees, clients, or the communities we serve. We are customer-driven, continuously striving to provide the best service and technology to meet our clients' needs. As problem solvers, we embrace challenges and develop innovative solutions. We hold ourselves accountable to our commitments, ensuring reliability and trust. Finally, we are ambitious, always seeking to grow and improve while helping our clients do the same. Driven by technology and best-in-class service, we provide the industry's fastest and most reliable record checks, ensuring efficiency and trust for businesses across North America.

Key Responsibilities:

Accounts Receivable Management:

• Process and manage incoming payments, including checks, bank transfers, and credit card transactions.
• Ensure timely invoicing and follow-up on overdue accounts.
• Maintain accurate customer account records and resolve any discrepancies.
• Monitor aging accounts and ensure all follow-up actions are completed in a timely manner.
• Analyze customer accounts to identify potential problems and provide solutions.

Customer Communication:

• Communicate bilingually (in English and French) with customers regarding overdue accounts, payment arrangements, and account status.
• Handle customer disputes or concerns professionally, working towards a resolution.
• Provide clear explanations of account balances, terms, and payment options.
• Address customer inquiries related to billing, payments, and account issues in a professional and timely manner.

Collections:

• Contact customers via phone, email, or mail to follow up on overdue accounts.
• Negotiate payment arrangements, settlement terms, or extended payment plans.
• Work with clients to resolve payment issues and prevent further overdue accounts.
• Proactively follow up on overdue accounts and initiate collection procedures when necessary.

Reconciliation & Reporting:

• Reconcile customer accounts and ensure all payments are properly recorded in the accounting system.
• Prepare regular aging reports and summaries for management review.
• Assist in preparing month-end and year-end reports related to accounts receivable.

Collaboration:

• Work closely with other departments, such as Sales and Customer Service, to resolve billing or account-related issues.
• Support the finance team with additional administrative tasks as required.

Skills & Qualifications:

• Post Secondary Diploma/Degree in Finance, Accounting, Business administration, or a related field.
• Minimum of 3 years of full-cycle accounting experience
• Experience with accounting software (e.g., QuickBooks, NetSuite, or similar).
• Proven experience in accounts receivable or a related administrative role.
• Strong attention to detail and accuracy in data entry and documentation.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• A proactive approach to problem-solving and collections.
• Strong skills in Microsoft Suite, including advanced experience in Excel.
• Must be fluent in both English and French (verbal and written).
• Previous customer service experience is an asset
• Must be able to complete a credit check before being hired and have the ability to maintain a clear record for the duration of your employment

Apply now and let's grow together!

*PLEASE SUBMIT COVERLETTER AND RESUME IN ENGLISH*