Intern, Customer Experience

Internship Programs at CommScope

As CommScope designs and builds connectivity for the world's most advanced networks, we're building something equally as important: careers for forward-thinking, innovated college students like you! Our Summer Internship Program is designed to provide you with an invaluable work experience through meaningful projects that will help you grow and develop both personally and professionally.

Throughout the 6 month program, you will collaborate with some of the best in the industry, receive on-the-job training, participating in professional development workshops, executive speaker series, and other networking and social events!

Customer Service Internship Programs at CommScope, Sao Paulo Brazil

As CommScope designs and builds connectivity for the world's most advanced networks, we're building something equally as important: careers for forward-thinking, innovated college students like you! Our Summer Internship Program is designed to provide you with an invaluable work experience through meaningful projects that will help you grow and develop both personally and professionally.

Throughout the 6 month program, you will collaborate with some of the best in the industry, receive on-the-job training, participating in professional development workshops, executive speaker series, and other networking and social events!

How You'll Help Us Connect the World

As a Customer Experience Intern, you will be responsible for Copilot, Power BI and Power Apps to automate as part of the CCS. You will work closely with Sales, Finance. Logistic teams, System Engineering, and Marketing to develop processes to automate tasks. This role will be based in São Paulo. Brazil.

You Will Make an Impact By

Optimizing Power BI reports

Developing reports in BO

Updating training documents and work on an Internal Customer Service page

Provide administrative support to sales teams, including quote and customer service outreach

Required Qualifications for Consideration

Actively pursuing a bachelor's (currently studying within the last year of degree= 1st or 2nd final semesters) in the following: Computer Science or Business Administration from an accredited university.

Proficient in English language (written and spoken).

Proactive person, eager to learn and take on new challenges in a dynamic environment.

Excellent communication skills in all levels.

You Will Excite Us If You

Have experience using Power BI or Power Apps

Experience with CRM software (e. g. Microsoft Dynamics)

Spanish language knowledge

Demonstrate strong leadership, interpersonal and communication skills

Show innovation through unique ideas and propose them to the team

Able to handle multiple assignments simultaneously and effectively meet deadlines

Strategic and creative thinking; distinguished written and verbal communications skills

Strong initiative; a self-starter with analytical skills, attention to detail, problem-solving and decision-making abilities

Experience working in a fast-paced environment and flexible to changing priorities

#LI-MN1

What Happens After You Apply

Learn how to prepare yourself for the next steps in our hiring process by visiting /careers. commscope. com/how-we-hire.

Why CommScope

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next. come connect to your future at CommScope.