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    4. there are several factors that motivate or encourage the development of trust.

  • Urban-Walker presents motives that foster and maintain trust. She takes these from Pettit (MR 76-77). Thus, trust is motivated by…
  • working to “keep the good opinion that my trust already displays”
  • a “concern for reputation”
  • “in pursuit of reciprocity”
  • “out of fear of penalties for poor performance”
  • “out of an impersonal sense of obligation” (76-77)

5. trust, hope,and forgiveness.

Trust (and restoration of trust) is closely related to other attitudes such as hope and forgiveness. Hope (its futurity, desirability, possibility, and dynamic tendencies) opens one to responsive action in the future. Hope maintains trust and can even restore it when wrongdoing has undermined its proper functioning.

6. ways of bulding trust.

The chart below also presents different strategies for creating and preserving trust as presented by psychologist, Steven Pinker. In his book, The Better Angels of Our Nature , Pinker provides a sustained argument that evil and violence have gradually diminished throughout the history of human kind. This decline is caused by an increase in trust in much the same way that cooperation places Prisoner Dilemma iterations on target toward the common good. Think about how the Pacifist's Dilemma, Leviathan,Commerce, Femiknization, and Cosmopolitianism and Reason can be modelled in the context of the Prisoner's Dilemma. (See below)

Trust table

Table summarizing features of trust
Core Meaning or Root Metaphor (1,1) Description (1,2) Features (1,3) Exercises in Trust (Steven Pinker: The Better Angels of our Nature (1,4) Cases and Examples (1,5)
The expectation of moral conduct on the part of others (Solomon)(2,1) Urban-Walker: "Trust, in several varieties, is an attitude of reliance on others that holds those others responsible for the performance on which we rely" 27(2,2) Attributes from Trudy Grovier summarized by Urban-Walker: (a) "expectation of benign behavior based on beliefs about a person's motivation and competence;" (b) "an attribution of general integrity;" (c) "an acceptance of risk and vulnerability;" (d) "disposition to interpret the trusted person's actions favorably;" 79(2,3) Pacifist's Dilemma : "Common good dictates a strategy of peace. But individually, aggression is the best choice to protect against being the victim of aggression oneself."(2,4) Death and the Maiden (Dorfman): a woman victimized under a South American dictatorship, has a chance to confront the man she believes raped her during the dictatorship.(2,5)
Urban-Walker: "I propose, then, that we think of interpersonal trust generically as a kind of reliance on others whom we expect (perhaps only implicitly or unreflectively) to behave as relied upon...and to behave that way in the awareness...that they are liable to be held responsible." 78(3,1) "expectation of others for recognition of shared moral standards" and their "responsiveness to those standards and support of the practices that express and enforce them" 28(3,2) (3,3) Leviathan : "The Leviathan (power, state, authority) is charged with maintaining peace by being endowed with the authority and power to punish the aggressor. by overawing potential aggressors and self-serving human nature, the Leviathan creates an additional external incentive that pushes potentially warring parties toward peace."(3,4) House of Games : A confidence man, Mike, explains how he gains the trust of the mark by seeming first to give his own trust.(3,5)
Expectation of others to perform as relied upon(4,1) Karen Jones: “trust is an affective attitude of optimism about the good will and competence of another in the domain of our interaction that creates an expectation that the other will be moved ‘directly and favorably the thought that we are counting on her” 75(4,2) Motives engendering trust from Pettit as summarized by Urban-Walker: “(a) “keep the good opinion that my trust already displays” (b) “one may also be responsive to trust out of concern for reputation” (c) “in pursuit of reciprocity” (d) “out of fear of penalties for poor performance” (e) “out of an impersonal sense of obligation”(4,3) Commerce : “Commerce, working through markets of exchange of goods, makes collaboration and peace mutually advantageous. The invisible hand of the market place steers our aggressions toward the common good.” The market properly aligns incentives.(4,4) Classroom Behavior : (a) The classroom consists of relations of trust where we rely on one another to live up to standards of academic honesty. (b) Failure triggers participant reactive attitudes like resentment and indignation.(4,5)
The participant attitude toward reliance in which I am prepared to hold you responsible for doing what I assume you should do 80(5,1) Anette Baier: “Trust is accepted vulnerability in relying on the good will and competence of others to ‘take care’ of something the truster cares about.” 76(5,2) (5,3) Feminization : “Replacing masculine virtues of honor and audacity with feminine ones of care and stewardship, we remove incentives to war.”(5,4) Financial Crises : Former Goldman Sach executive claims that GS called clients “Muppets” and would think nothing about unloading bad investments on those with less experience and financial savvy. (5,5)
Root Meaning : “reliance on responsibility” (from Urban-Walker) with a close connection to Strawson’s participatory reactive attitudes such as resentment and indignation.(6,1) (6,2) “Focus of trust” (closely paraphrased from Urban-Walker): (a) description within trust relation of distinct actions (b) designation of a task (c) reference to roles characterized by “standard assumptions” (d) mutually understood expectations developed in an ongoing relation (e) reference to general or specific norms 80-1(6,3) Cosmopolitanism and Reason : “Cosmopolitanism expands the circle of sympathy to a global reach while replacing warrior emotions and passions with reason. (See Kant’s recommendations for a Perpetual Peace.)(6,4) Given regulatory gaps (and costs) and the need for a broad participation of individuals in financial markets, can finance perform its function (moving money throughout an economy) without trust?(6,5)

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Source:  OpenStax, The environments of the organization. OpenStax CNX. Feb 22, 2016 Download for free at http://legacy.cnx.org/content/col11447/1.9
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