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When you want to compare historical volumes or activity at a particular moment in time, Cacti can provide it.

Culture and tools

As you might expect from an open source tool set, both of these tools are highly extensible. We have been able to write and adapt agents to interface with them, with the exception of our database monitoring, and we have been able to monitor and trend all our services.

I spoke above about getting the culture right, putting these critical volumes onto big flat screens, making them obvious to everyone in your operations and service team. This was the single most important cultural change we made next to implementing an ITIL service culture.

The real question here is how we’ve been allowed to put all this instrumentation all over our application. Most government contracts are outsourced, but we chose to in-source our operations and development teams.

In-source, out-source, open-source, right-source

It’s about your technology strategy?

To understand this we need to talk about technology in a business context. Most organisations have either an implicit or explicit technology strategy. Within our organisation our Technology Strategy provides us with a framework that allows an organisation to make ‘good’, strategic choices, i.e. Hardware, software, monitoring systems, hosting providers. These choices are deployed within a governance framework to ensure that the business and service models that are dependant on technology can be delivered now and the future.

At the risk of stating the obvious, the selection of technology and service model an organisation chooses can mean the difference between a successful business and one that fails. As a consequence, organisations and IT directors tend to be conservative in there decision making.

At a simplistic level, technology is used for three things within an organisation:

  • to run the business
  • to change the business
  • to innovate

Unless you are a start-up, the bulk of investment and cost is already sunk in running your company. Changing the company IS usually occurs incrementally and takes the form of modifying the status quo. We are left with the shinny innovation tip of the cost iceberg to introduce new ways of doing things.

If we accept some of the above, we can see that technology strategies have considerable inertia, and unless there are some strong external pressures (failure to meet Service levels, company financial pressure, loss of market share), the adoption of new technologies is going to be slow. There is still a lot of COBOL out there!

So if you already don’t have a lot of open source in use, introducing it requires overcoming quite a lot of inertia.

As a company we have mandated the use of specific open-source operating systems and applications within our technology strategy where we can see cost and risk reduction. It’s worth saying that if our service was totally outsourced then these would not be our choices to make, other than at contracting and its very dangerous form to tell a supplier both what you want and how to do it.

Questions & Answers

what is the stm
Brian Reply
is there industrial application of fullrenes. What is the method to prepare fullrene on large scale.?
industrial application...? mmm I think on the medical side as drug carrier, but you should go deeper on your research, I may be wrong
How we are making nano material?
what is a peer
What is meant by 'nano scale'?
What is STMs full form?
scanning tunneling microscope
how nano science is used for hydrophobicity
Do u think that Graphene and Fullrene fiber can be used to make Air Plane body structure the lightest and strongest. Rafiq
what is differents between GO and RGO?
what is simplest way to understand the applications of nano robots used to detect the cancer affected cell of human body.? How this robot is carried to required site of body cell.? what will be the carrier material and how can be detected that correct delivery of drug is done Rafiq
what is Nano technology ?
Bob Reply
write examples of Nano molecule?
The nanotechnology is as new science, to scale nanometric
nanotechnology is the study, desing, synthesis, manipulation and application of materials and functional systems through control of matter at nanoscale
Is there any normative that regulates the use of silver nanoparticles?
Damian Reply
what king of growth are you checking .?
What fields keep nano created devices from performing or assimulating ? Magnetic fields ? Are do they assimilate ?
Stoney Reply
why we need to study biomolecules, molecular biology in nanotechnology?
Adin Reply
yes I'm doing my masters in nanotechnology, we are being studying all these domains as well..
what school?
biomolecules are e building blocks of every organics and inorganic materials.
anyone know any internet site where one can find nanotechnology papers?
Damian Reply
sciencedirect big data base
Introduction about quantum dots in nanotechnology
Praveena Reply
what does nano mean?
Anassong Reply
nano basically means 10^(-9). nanometer is a unit to measure length.
do you think it's worthwhile in the long term to study the effects and possibilities of nanotechnology on viral treatment?
Damian Reply
absolutely yes
how to know photocatalytic properties of tio2 nanoparticles...what to do now
Akash Reply
it is a goid question and i want to know the answer as well
characteristics of micro business
for teaching engĺish at school how nano technology help us
How can I make nanorobot?
Do somebody tell me a best nano engineering book for beginners?
s. Reply
there is no specific books for beginners but there is book called principle of nanotechnology
how can I make nanorobot?
what is fullerene does it is used to make bukky balls
Devang Reply
are you nano engineer ?
fullerene is a bucky ball aka Carbon 60 molecule. It was name by the architect Fuller. He design the geodesic dome. it resembles a soccer ball.
what is the actual application of fullerenes nowadays?
That is a great question Damian. best way to answer that question is to Google it. there are hundreds of applications for buck minister fullerenes, from medical to aerospace. you can also find plenty of research papers that will give you great detail on the potential applications of fullerenes.
how did you get the value of 2000N.What calculations are needed to arrive at it
Smarajit Reply
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Source:  OpenStax, The impact of open source software on education. OpenStax CNX. Mar 30, 2009 Download for free at http://cnx.org/content/col10431/1.7
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