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Unfortunately, not everyone on your team will be as knowledgeable and skilled as you would like. Nonetheless, you've got to get the job done using whatever resources have been provided. Project manager’s staff is generally on temporary loan to them. This is also true of the material resources needed for the success of the project. People with specialized skills often work on the individual pieces.

On the B2B sub-project in this story, the team was structured in such a way that most of the members would bring their own specialized skills to the project, e.g., knowledge of e-commerce, knowledge of the workings of the procurement division, internet/technical skills. Often, though, skills are so specialized that they are employed only briefly. It is not at all uncommon to have the composition of the project team continually changing as the project progresses through its life cycle.

So as long as project professionals are dealing with borrowed resources, they have limited control over them. This reality overwhelmed John. The case study is full of instances in which he was incapable of getting people to do what he needs to have done.

  • He couldn’t get a business analyst assigned full time to his project.
  • His full time resource, Doug, made it clear that he is just treading water until his retirement and doesn’t even show up for the kick off meeting.
  • Jerry finds a competent colleague in Sara Stone, the internet expert; but due to the political dynamics of the situation, she is pulled off the project by her boss.
  • BizNex Inc. doesn’t have an e-commerce expert so he will have to hire an outside consultant over whom he may not be able to exercise some degree of control.

From John’s perspective, the problem is that although he is the project manager, he is not the boss. This would be highly impractical, to be boss, John would have to possess control over the career development of all the people on working on the project, and in view of the nature of his small project, highly impractical.

Project management lore is full of tales of project managers who were able to take the hand that was dealt and turn it into project success. For you to succeed, you'll have to rely on your ability to coach, mentor, and motivate, in order to get the level of performance you need from those assigned to work on your project.

What will you have to know as a project manager? Well, you'll have to know a little bit about just about everything. You'll have to learn to pay attention to the details, but not get wrapped up in them. You'll have to make countless decisions with insufficient information and despite conflicting signals. You'll have to condition yourself to seek acceptable solutions, rather than perfect ones. You'll have to blend technical expertise with a keen sense of human nature. You'll have to handle administrative matters.

While you're busy doing your own thing, you'll have to cultivate and maintain a smooth working relationship with many other people, both inside and outside your organization. Unfortunately, as you seek to carry out the objectives of the project, it's unlikely that everyone you encounter will be an ally. Organizational politics and reality dictate that not everyone will like project management or project managers (that's you!). Many people will admire your role, respect your position, and appreciate your involvement; others will not. You will need to figure out who's who, really fast.

One final word on John’s unfortunate adventure; a substantial share of his problems are rooted by his lack of experience. For example, he does nothing to strengthen his authority. Rather than go out on his own in dealing with people in other departments at BizNex Inc., he should have worked through his vice president, Mike Johnson. He could have drafted an e-mail, sent by Mr. Johnson that explained the purpose of his inquiries. In this way, he would not have looked like a loose cannon. Because John dealt directly with vice presidents in the company, it isn’t really surprising that the information technology vice president saw John’s actions as an infringement on his territory.

Project management is both an art and a science. The art is strongly tied to the interpersonal aspects; the business of leading people. The science includes understanding of processes, tools and techniques. All project managers are expected to be very well versed in the science of project management. You cannot survive without being knowledgeable in this area.

We will be addressing the overall project context, encompassing people, teams and the organization. We’ll look at how organizational issues can lead to project success or failures and the central importance of politics in projects. We’ll talk about strategies on how to cope with these and other realities. We’ll talk about project planning and control and defining the needs and requirements analysis, we’ll review some standard tools used for enhancing planning and control and finally how to successfully close out a project.

Although we'll focus primarily upon the process, we'll never lose sight of the importance of the interpersonal aspects as well as the environmental aspects; the people and things that surround your project.


  • J. Davidson Frame, Managing Projects in Organization , John Wiley, New York (1995).
  • G. Heerkens, Project Management , McGraw-Hill, New York (2001).

Questions & Answers

Is there any normative that regulates the use of silver nanoparticles?
Damian Reply
what king of growth are you checking .?
What fields keep nano created devices from performing or assimulating ? Magnetic fields ? Are do they assimilate ?
Stoney Reply
why we need to study biomolecules, molecular biology in nanotechnology?
Adin Reply
yes I'm doing my masters in nanotechnology, we are being studying all these domains as well..
what school?
biomolecules are e building blocks of every organics and inorganic materials.
anyone know any internet site where one can find nanotechnology papers?
Damian Reply
sciencedirect big data base
Introduction about quantum dots in nanotechnology
Praveena Reply
what does nano mean?
Anassong Reply
nano basically means 10^(-9). nanometer is a unit to measure length.
do you think it's worthwhile in the long term to study the effects and possibilities of nanotechnology on viral treatment?
Damian Reply
absolutely yes
how to know photocatalytic properties of tio2 nanoparticles...what to do now
Akash Reply
it is a goid question and i want to know the answer as well
characteristics of micro business
for teaching engĺish at school how nano technology help us
Do somebody tell me a best nano engineering book for beginners?
s. Reply
there is no specific books for beginners but there is book called principle of nanotechnology
what is fullerene does it is used to make bukky balls
Devang Reply
are you nano engineer ?
fullerene is a bucky ball aka Carbon 60 molecule. It was name by the architect Fuller. He design the geodesic dome. it resembles a soccer ball.
what is the actual application of fullerenes nowadays?
That is a great question Damian. best way to answer that question is to Google it. there are hundreds of applications for buck minister fullerenes, from medical to aerospace. you can also find plenty of research papers that will give you great detail on the potential applications of fullerenes.
what is the Synthesis, properties,and applications of carbon nano chemistry
Abhijith Reply
Mostly, they use nano carbon for electronics and for materials to be strengthened.
is Bucky paper clear?
carbon nanotubes has various application in fuel cells membrane, current research on cancer drug,and in electronics MEMS and NEMS etc
so some one know about replacing silicon atom with phosphorous in semiconductors device?
s. Reply
Yeah, it is a pain to say the least. You basically have to heat the substarte up to around 1000 degrees celcius then pass phosphene gas over top of it, which is explosive and toxic by the way, under very low pressure.
Do you know which machine is used to that process?
how to fabricate graphene ink ?
for screen printed electrodes ?
What is lattice structure?
s. Reply
of graphene you mean?
or in general
in general
Graphene has a hexagonal structure
On having this app for quite a bit time, Haven't realised there's a chat room in it.
what is biological synthesis of nanoparticles
Sanket Reply
how did you get the value of 2000N.What calculations are needed to arrive at it
Smarajit Reply
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Source:  OpenStax, Project management. OpenStax CNX. Aug 05, 2016 Download for free at http://legacy.cnx.org/content/col11120/1.10
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