Posted: May 22, 2025
Position:
Returns Associate II
Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. The company maintains 228 locations worldwide with over 90 locations served.
A Fortune 133 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
The Returns Associate II will be in charge of collaborative work with Sales, Customer Support & Materials to ensure the correct process of RMAs, support the customer with return issues and ensure the product is returned/delivered as proper. This role requires a heightened attention to detail and analysis.
What will you be doing:
Provide support to the department, RMA Production Control and Vendor Returns through RMA research, administrative tasks, and process improvements
Investigate customer RMA requests through WMS transaction history, Unity/CORS/DMS order history, inventory adjustments, special handling requirements, quality alerts, review of QOIs, datasheets and other documentations
What do you need to have?
What's in it for you?
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
30 days of Christmas bonus
40% vacation premium
12 vacation days plus 2 floating days, sick days and holidays
Savings Fund
Life Insurance
Healthcare Insurance
Prescription Eyeglasses benefit
Dental Assistance
Food Vouchers
Restaurant Vouchers
Growth Opportunities
And more!
Annual Hiring Range/Hourly Rate:
$15,416.00 - $20,833.00 MXN Monthly
#LI-Hybrid
#LI-DR1
Annual Hiring Range/Hourly Rate:
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)
Time Type:
Full time
Job Category:
Supply Chain Services
Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)
Read the full job description and apply online on the recuiter's web-site
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