Solutions Lead TA & Onboarding

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At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As part of an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.

We're investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement.

We're looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.

Operations & Advisory (O&A) is an internal global shared services and technology solutions organisation within People, Culture & Communications. It is responsible for innovating & delivering HR services and solutions for bp globally, from a number of Business & Technology Centres and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience.

The purpose of the Solution Lead (SL) is to own and drive TA and Onboarding Solutions within People, Culture & Communications (PC&C), encompassing both process and technology, ensuring that we deliver a great and efficient service for our people. The Solutions Lead will build strong partnerships across PC&C - with the relevant centres of expertise; system integrators, services teams and within the wider solutions teams. The Solutions Lead will apply their technical expertise (process and technology) to deliver stable operations alongside projects, transformation and innovation.

The Solutions Lead for TA and Onboarding will own and drive a portion of the People & Culture (P&C) technology solution, ensuring efficient and effective solutions are developed and maintained, through strong partnerships and technical expertise.

What you will do:

• Manages a portfolio of Talent Acquisition (TA) or candidate Onboarding and Background Screening technology solutions and products within the wider Talent Solutions organisation and maintains the health and operational integrity of solutions

• Gathers requirements, develops and sandboxes solutions, partners with configuration and design SMEs, tests, and supports the deployment of changes

• Manages a backlog of changes and maintenance; prioritising fixes and issues utilising Azure DevOps (ADO) as the system of record for technology products

• Builds positive relationships with vendors, Technology, PC&C, and O&A colleagues to ensure optimal outcomes for TA and Onboarding stakeholders

• Ensures compliance with regulatory, data privacy and digital security requirements, and any other policy, legal or mandatory requirements relating to Talent Acquisition, Onboarding or Background Screening / Vetting.

• Research to resolve process and technical problems, recommend solutions to collaborators, partner with configuration peers to ensure build and configure quality solutions; and test where required.

• Facilitate design sessions, lead configuration, coordinate testing, and complete cutover

• Collaborate with stakeholders, especially with Global Experience Owner (GEO) for TA and Onboarding, Procurement, Data Privacy, Legal and Technology partners.

• Plan, cost, builds a business case, consult and implement continuous improvements to solutions

• Plan and implement substantial aspects of change projects, act as the technology product owner - this could be vendor SaaS, internal products, PowerBi tools, or AI.

• Evaluate, communicate, and coordinate functional and technical impacts of decisions

• Maintain all operational and technical documentation

• Support bp as a thought-leader in relevant technology through external networking and tech landscape analysis

What you will need:

• Degree or professional qualification in a relevant field, or equivalent experience.

• 5+ years of experience in managing HR systems, business analysis, process development / documentation and experience of relevant configuration and / or process support

• Experience in partnering with Talent Acquisition as a Product Owner / SME of a corporate ATS in a global environment

• Experience of designing solutions for technology products with a Talent Acquisition collaborator group, from receiving issue through to design to cutover and managing post release remediation

• Ability to communicate multiple solutions in a structured manner, make sound recommendations and understand TA business drivers

• Actively working to develop capability with an equal blend of EQ, IQ and drive.

• Sound understanding of trends in the relevant process / technology areas

• Experience working within a global organisation, including using social media style tools to support communications and engagement across time zones

Skills:

• Legal and regulatory environment and compliance

• Stakeholder management

• Continuous improvement

• Performance and planning

• Psychological safety

• Commercial competence

• Agile core principles

• Budget management

• Customer service delivery excellence

• Resilience

• Leadership

• Customer centric thinking

• Knowledge sharing

Technical:

• Digital fluency for implementing high-quality digital products and solutions

• Independent judgement and team contribution

• Knowledge of HR information systems and experience in designing/configuring Talent Acquisition business processes

• Translating business requirements into functional designs

• Solid attention to detail

• Strong security and confidentiality practices

• Problem solving, troubleshooting, and analytical skills with continuous learning

• People and business focus aligned with end user/business and bp strategy

• Stakeholder management and ability to influence key business partners

• Evaluating and driving valuable solutions to improve business engagement

• Outstanding verbal and written communication skills with a passion for customer service

• Project management experience with Agile and Waterfall methodologies

• Business analysis skills: timeline planning, requirements definition, documentation, test planning, deployment approaches

• Accurate information collection to understand and assess client needs

• Adept documentation abilities for business requirements, configuration documentation, test scripts, and meeting notes

• Prioritizing feat.