Banquet Manager - Year Round - Full Time

Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.

Year Round
Steamboat- Ski Town, U. S. A. is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.

BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass

• Function as a highly independent, self-regulated, detail oriented professional ensuring that all aspects of events or functions have been addressed
• Review all BEO's making sure the department is prepared for all functions
• Plan, supervise, and coordinate the daily operations of the banquet functions
• Supervise and assist with all operations, which may include: setting tables, stocking service stations, taking orders from customers and serving, clearing and cleaning tables, setting up bars and other service stations
• Monitor food and service to ensure that appropriate quality standards are maintained
• Confer with Catering and sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities
• Plan and conduct staff meetings, communicate regularly with staff to coordinate banquet activities, assign and check work, resolve problems
• Supervise guest counts at meetings, breaks, and meals, and make sure bill is prepared
• Work directly with Restaurant Managers to cross utilize service and set up staff
• Ensure that alcohol policies are being enforced
• Request order for supplies: china, glass, silverware, or meeting room supplies from purchasing agent
• Supervise inventory and orders for table linen, china, glassware, silverware, chafing dishes
• Report client feedback to F&B Director, Director of Catering and Convention Services, Catering Manager and VP of F&B to evaluate event planning and performance on an ongoing regular basis
• Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
• Other duties, as assigned

• Must have a minimum of three years' experience in hotel banquet management
• Prior experience as a banquet captain and server in a 4-diamond hotel, preferred
• Previous cash handling experience required (prior accounting experience desirable)
• Prefer experience with RTP and Workday preferred (knowledge of Delphi software helpful)
• Knowledge of Microsoft Office with extensive knowledge of Excel
• Must be highly organized and detailed oriented as well as able to deal with multiple departments and personalities in a high-pressure environment
• Previous experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports preferred
• Experience working with a variety of commercial food service equipment
• Ability to problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers
• Ability to be a consistent role model for company's Service Excellence standards
• Current service of alcohol training program certification or get certification within 3 months of hiring

• High School Diploma or GED required

• Must be minimum 18 years of age
• Must be able to lift, push and carry approximately 50 pounds (hot boxes, chair racks, tables, etc. )
• Must be able to stand and walk for prolonged periods of time
• Must be able to communicate clearly in the English language, both written and verbal
• Must be able to work outdoors in all kinds of weather
• Must have a valid driver's license, and pass validation of Alterra Driving Standards Policy